Retail Key Account Manager - Mexico

Job description

Company Description Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we’re living in and that we have the power to shape. Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality. Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward. Job Description We're looking for a strategic and results-driven Retail Key Account Manager to join our team in Mexico City, Mexico. In this role, you will be responsible for managing and growing relationships with our most important retail partners while driving sales performance and market expansion across the region. You will serve as the primary point of contact for key accounts, developing customized solutions that align with their business objectives and our organizational goals. Essential Duties and Responsibilities: Develop and execute comprehensive account strategies for assigned key retail accounts to maximize revenue growth and market penetration Build and maintain strong, long-term relationships with senior-level retail partners through regular communication, strategic planning, and exceptional service delivery Analyze market trends, competitor activity, and customer needs to identify opportunities for account expansion and new business development Negotiate contracts, pricing agreements, and promotional programs that balance profitability with customer satisfaction Collaborate with internal teams including sales, marketing, operations, and logistics to ensure seamless account management and order fulfillment Monitor account performance metrics, sales data, and KPIs to track progress against targets and identify areas for improvement Prepare and present regular account reviews, forecasts, and performance reports to senior management Conduct market research specific to the Mexican retail landscape to inform strategic recommendations and account planning Lead account onboarding initiatives and coordinate training for retail partner teams on products, services, and systems Resolve account issues and escalations in a professional and timely manner to maintain customer satisfaction Qualifications Required: Minimum 3 years of experience in retail account management, key account management, or similar sales leadership role Proven track record of successfully managing large-scale retail accounts and driving measurable revenue growth Strong negotiation and communication skills with the ability to influence at all organizational levels Demonstrated expertise in sales strategy development and execution Proficiency with CRM software and sales analytics tools Advanced analytical skills with the ability to interpret data and develop actionable insights Bilingual proficiency in Spanish and English (required for Mexico-based role) In-depth knowledge of the Mexican retail market and consumer behavior Excellent organizational and time management skills with the ability to manage multiple accounts simultaneously Strong relationship-building capabilities and customer-focused mindset Ability to work independently while collaborating effectively with cross-functional teams Proficiency in Microsoft Office Suite and data analysis tools Experience with retail operations, supply chain, or distribution channels (preferred) Track record of exceeding sales targets and achieving performance objectives Additional Information Sandisk is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the " Know Your Rights: Workplace Discrimination is Illegal ” poster. Our pay transparency policy is available here . Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@sandisk.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 07/14/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline. #LI-TS1