Retail Manager
vivo-energy
Dar es Salaam, Dar es Salam, Tanzania, United Republic of · Dar es Salaam · Tanzania, United Republic of
Posted Jul 13, 2026
- Full-time
- Retail
- Mid-Senior level
vivo-energy
Dar es Salaam, Dar es Salam, Tanzania, United Republic of · Dar es Salaam · Tanzania, United Republic of
Posted Jul 13, 2026
Requirements
Principal Accountabilities:
· Implements the VE Retail Strategy (network plan, marketing plan, operational excellence, key strategic directions, etc.).
· Delivers on volume (fuel and lubes CR, etc.) and financial targets as set
· Implement the strategic supports required to deliver these targets (marketing plans, network plan, automation, etc.).
· Manages the Opex budget and ensures strict control on costs and manages the CAPEX spend within the ceiling and spend profile.
· Involves the team in the strategy, and engages them in achieving the objectives with effective implementation. Supervises the Retailer management process.
· Manages and coaches the Retail Leadership team and ensures that he/she is controlling the business and monitoring the achievement of objectives.
· Ensures that all the support required to achieve targets is provided. Follows up on the skill and competence development plan of the team, and manages their performance.
· Supports the Managing Director in stakeholder management activities.
· Manages all types of agreements, the credit process, and ensures HSSE standards compliance.
· Proactively manages dealer relations in a way ensuring prompt resolution of operational issues.
· Communicates the VE vision, strategy, and new initiatives with Retailers.
· Ensures full compliance with the Group Standards, including the global credit policy and the MOA, and proactively addresses issues.
· Plays a major role in negotiating contracts for NTI’s in line with the VE Retail strategy.
Key Challenges:
· The job involves working across geographies to manage the Retail sites in his/her Region to achieve market and financial results agreed in the plan, by growing the business and improving operational excellence, and customer service standards.
· Support the implementation of the agreed VE Retail Strategy within his/her Country at all levels (Network, Marketing Ops, etc.) in a way that maximizes profitability and improves control of the business.
· Monitor and develop the competency of the Country Retail Team in general and the Sales team in particular.
· Ensure cost efficiency.
We are Vivo Energy, the company that operates and markets its products in countries across North, West, East, Southern Africa and in the Ocean Islands. We have a network of over 3,900 service stations in 28 markets operating under the Engen and Shell brands and we export lubricants to a number of other African countries. We employ around 6,000 people. Our retail offering includes fuels, lubricants, card services, convenience stores, restaurants, and other non-fuel services. We provide fuels, lubricants, liquefied petroleum gas (LPG) and chemicals to business customers across a range of sectors. Our vision is to be Africa's leading and most respected energy business in Africa.We are Vivo Energy, the company that operates and markets its products in countries across North, West, East, Southern Africa and in the Ocean Islands.
We have a network of over 3,900 service stations in 28 markets operating under the Engen and Shell brands and we export lubricants to a number of other African countries. We employ around 6,000 people.
Our retail offering includes fuels, lubricants, card services, convenience stores, restaurants, and other non-fuel services. We provide fuels, lubricants, liquefied petroleum gas (LPG) and chemicals to business customers across a range of sectors.
Our vision is to be Africa's leading and most respected energy business in Africa.