Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for.
Pay: $18/hr
Store hours: Tuesday through Thursday, 9:00 AM – 5:00 PM
Working hours: 20-24 hours per week
Location: Campus Martius area, Downtown Detroit
QUALIFICATIONS:
- Education: High school diploma or equivalent
- Experience: some retail experience preferred
- Skills: Strong communication and interpersonal skills; basic math skills; ability to work in a fast-paced environment.
JOB SKILLS & TRAITS
- Customer Service: Greet customers, assess their needs, and provide assistance in product selection.
- Sales Support: Promote and sell products, meeting or exceeding sales targets.
- Product Knowledge: Stay informed about product features, promotions, and inventory.
- Visual Merchandising: Help maintain an organized and visually appealing store layout.
- Transactions: Process transactions accurately using point-of-sale systems.
- Inventory Management: Assist with restocking shelves, organizing merchandise, and managing inventory levels.
- Problem Solving: Address customer inquiries and resolve complaints in a professional manner.
- Team Collaboration: Work closely with team members to achieve store goals
DUTIES & RESPONSIBILITIES
- Retail and customer-interface experience is key
- Point-of-Sale equipment experience, including handling returns/exchanges
- Cash management and balancing a register
- Visual merchandising experience to create effective item displays
- Cheerful, courteous, helpful attitude with all customers, every time
- Excellent communication and out of the box problem solving skills
- Effective listening and questioning skills in helping customers shop
- Ability to learn and convey product features/pricing for a wide variety of items
- Understanding customers’ immediate need and matching product to those needs
- Work within the culture and ruleset of the client’s campus
- Understand client’s brand guidelines and marketing initiatives. Keep internal teams updated with any new initiatives
- Can operate and transact quickly and accurately especially during peak hours
- Work closely with customers to develop relationships, understand their overall needs and solve issues
- Develop strategies designed to enhance the shopping experience
- Seek to streamline the transaction and shopping process for ease and customer satisfaction
- Occasional event support at client site and annual inventory, which can be outside of normal working hours
- Restocking, re-folding and organization of the storage room and sales floor
Note: This job description is intended to provide a general overview of the position and does not encompass all tasks or responsibilities that may be assigned. It may be modified or updated as necessary to meet the changing needs of the business.
BDA is more than a workplace - it’s a family. For more than four decades we’ve promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.
BDA Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
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