Retail Shop Agent - - Four Seasons Resort and Residences AMAALA at Triple Bayv

Job description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course. About the Role We are looking for a motivated and customer-focused Retail Shop Agent to join our team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, maintaining an organized and well-presented store, and supporting the day-to-day operations of the shop. You will play an important role in creating a positive shopping experience while contributing to the success of the business. What You Will Do Welcome customers and provide friendly, professional assistance. Understand customer needs and recommend suitable products. Process sales transactions accurately using the POS system. Replenish shelves and maintain attractive product displays. Monitor stock levels and assist with inventory management. Receive, unpack, and organize incoming deliveries. Maintain a clean, organized, and safe retail environment. Handle customer inquiries, returns, and complaints professionally. Support promotional activities and contribute to achieving sales targets. Work collaboratively with team members to ensure smooth daily operations. What You Bring Previous experience in retail, sales, or customer service is preferred but not required. Excellent communication and interpersonal skills. A customer-first mindset with a positive and professional attitude. Strong organizational skills and attention to detail. Ability to multitask and work effectively in a fast-paced environment. Basic computer skills; experience with POS systems is an advantage. Reliability, flexibility, and a strong work ethic. Ability to work independently and as part of a team. Willingness to work flexible shifts, including weekends and public holidays when required. What We Offer Competitive salary in a tax-free environment. Housing and transportation. 30 days of vacation plus public holidays. Complimentary meals and uniform cleaning. Medical and life insurance. Employee Assistance Program and worldwide complimentary room nights. Opportunities for growth and development. Schedule & Hours Full-time role. Localization Requirement Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for guest service and leadership.