Retail Store Manager

Job description

The company is a specialty store offering a wide range of toys, stationery, accessories, and cute character products. We're looking for a motivated, hands-on Store Manager to lead our team at our Los Cerritos Center location and deliver an outstanding customer experience. Key Responsibilities: Oversee daily store operations, including opening/closing procedures, cash handling, and inventory management Recruit, train, schedule, and develop a team of sales associates Drive sales performance and meet or exceed monthly/quarterly targets Ensure exceptional customer service standards are consistently met Manage inventory, visual displays, and store presentation Monitor and control operating costs, shrink, and loss prevention Analyze sales reports and KPIs to identify opportunities for improvement Ensure compliance with company policies, safety regulations, and California labor laws Handle customer escalations and resolve issues professionally [2-4] years of retail management experience (or similar leadership role) Proven ability to lead, motivate, and develop a team Strong communication, organizational, and problem-solving skills Comfortable with POS systems, inventory software, and basic reporting tools Flexible availability, including evenings, weekends, and holidays as needed; mall hours may vary seasonally High school diploma required; [Bachelor's degree preferred/a plus] Reliable transportation to the Cerritos area All your information will be kept confidential according to EEO guidelines. Full-Time, On Site Salary: $70,000 DOE