Retail Store Manager, Feeds’ n Needs, Sussex

Job description

Job Description: Join Our Purpose - Feeding the Future Nutreco is a member of the SHV family, and we are committed to 'Feeding the Future' through sustainable and innovative practices. Nutreco has two business lines: Skretting is a leading global provider of innovative aquafeed solutions, revolutionizing aquaculture for a sustainable future. Trouw Nutrition specializes in animal nutrition and is committed to advancing livestock health and productivity through cutting-edge solutions. Trouw Nutrition' division - Feeds ‘N Needs is hiring Feeds’n Needs operates a chain of 13 corporate stores exclusively in Atlantic Canada (Nova Scotia, New Brunswick, and Prince Edward Island). Our 70+ professional staff members are committed to providing premium products with old-fashioned “hands on” service and educated answers to your questions. With Trouw Nutrition, you will be part of a Canadian-leading team in animal nutrition, and #1 in dairy cow feeding in Eastern Canada. With Trouw Nutrition, you will be part of a local team, close to both producers and franchisee managers. Trouw Nutrition Canada East serves the agricultural producers through a network of dealers located across Québec, Eastern Ontario and the Maritimes. KEY RESPONSABILITIES : Customer service Stock replenishment Routine store upkeep Demonstrate and explain the proper way to use our products and any accessories that come with them, answering any questions and addressing any concerns the customer might have. Examine sales floor when the opportunity presents itself to ensure merchandise is well-stocked, well-maintained and properly rotated. Process, check, stock and inventory shipments, making sure deliveries are correct and of good quality. Provide exemplary customer service throughout the shift, helping customers as needed and demonstrating our company culture. Process business transactions, handle cash, process debit/credit cards and perform returns or exchanges when permitted (note that we allow customers to make purchases using their smartphones). REQUIREMENTS : Previous retail or farming background experience is an asset Enjoys working in a team environment and has a strong passion for the agriculture industry; Ability to work under pressure and handle several complex tasks simultaneously; Must possess computer skills including Microsoft Word, Excel and Outlook; Customer satisfaction oriented; English is mandatory and being fluent in French would be an asset. #SPTN Our organisation: Trouw Nutrition is the global leader in innovative feed specialties, premixes and nutritional services for the animal nutrition industry. Trouw Nutrition provides species-specific nutritional solutions consisting of feed concepts, products and nutritional know-how. The unique combination of products, models and services Trouw Nutrition offers, boosts productivity and supports animal health through all life stages, contributing to our customers' peace of mind. Trouw Nutrition's nutrition solutions have met the need of farmers and home-mixers, feed producers, integrators and distributors. Trouw Nutrition has locations in 25 countries and around 5000 employees. Our mission is Feeding the Future. Equal Opportunity Employer: Trouw Nutrition is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, military status or any other status protected by applicable local law. Please advise us at any point during the recruitment and selection process if you require accommodation. Trouw Nutrition is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.