Retail Supervisor - Soho Home Westbourne Grove (Full Time)

Job description

**Soho Home...**Soho Home is a modern interiors brand designed for relaxed, sociable living. With more than 25 years of design heritage, the range was created to mirror the look and feel of our [Soho Houses](http://sohohouse.com/) around the world. **The Role…**We are looking to recruit an enthusiastic, organised, sales driven Full Time Lead Interiors Consultant (Supervisor) to assist in leading the team at our Westbourne Grove Soho Home store & members space. The Supervisor will be responsible for assisting the General Manager in the day to day running of the space, managing all aspects in their absence and delivering a seamless, ‘second to none’ customer service experience. **Main Duties…** - Supporting the Manager and Assistant Manager by leading the team in their absence. - Lead morning briefs and empowering and driving the team to achieve sales - Responsibility for daily cash up and closure of the store in the absence of the Management team - Leading by example in demonstrating outstanding customer service and impeccable product knowledge on the Soho Home products as well as being an expert in Soho Houses interior design and style - Working alongside the management team to drive sales and KPI’s, accurately reporting data back to relevant teams. - Ensuring daily replenishment is up to date and in line with visual standards. - Delegating tasks to ensure the successful running of the day to day store operations and ensuring the customer is always number one priority - Support monthly stock counts alongside the team - Perform other duties as assigned by their line manager **Requirements...** - Proactive & can-do attitude - Previous Retail Supervisor/Senior Sales experience - Good understanding of sales cycle in design/interiors market - Ability to think on their feet to quickly resolve queries and issues - Excellent communication skills at all levels - Accountability and responsible approach - Warm and friendly manner - Confident working within a team and also individually. - Leads by example - Fluent in English both written and verbal - Experience in furniture and international sales is an advantage **Benefits...**Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. - Discounts at Soho House globally, as well as Soho Home and Cowshed - Soho House Membership after probation period - Pension Scheme - In conjunction with Soho Impact, take 3 days paid a year to support a charity of your choice. - Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. - Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. - Generous Retail Discount - Retail Commission