Retail Team Lead, Market Mall

Craving a dream job? Join one of Canada's Top Employers. Purdys Chocolatier is delighted to have been voted by our employees as one of Canada's Best Employers. This esteemed award is a testament to the rich texture of our history and our more than 115 years of dedication to quality, trust,and supportive work environment. Part-time, Permanent Hours: Approximately 24 hours per week Do you love chocolate? As a proud Canadian Chocolatier, we create connection and joy through the power of chocolate, and we have a great deal of fun doing so. We truly value diversity in our workforce and welcome applicants of all ethnicities, genders, races, religions, abilities, and backgrounds. About the Role We are looking for an enthusiastic Team Lead to help drive the success of our shop at Market Mall. Reporting to Shop Management, the Team Lead works closely with the leadership team to ensure all aspects of merchandising, customer service, and daily shop operations are carried out efficiently and in accordance with company policies and standards. As a Team Lead, you will support and guide the shop team while helping create memorable customer experiences that reflect the Purdys brand. While you will not be responsible for hiring or discipline, your success will come from your ability to inspire your team, connect with customers, and contribute to a positive and collaborative shop environment. This permanent part-time position requires availability for a variety of shifts, including days, evenings, weekends, and holidays. You will be required to open and close the shop on weekdays. We encourage you to apply online and stop by the shop to introduce yourself. You Will Be a Great Fit If You: • Are passionate about chocolate and have leadership experience in a fast-paced retail or hospitality environment • Are business savvy and able to make informed decisions in a dynamic environment • Are self-motivated, results-oriented, and enthusiastic about selling a quality product • Are dedicated to providing an exceptional customer experience • Enjoy meeting new people and building meaningful customer connections • Thrive in a team environment and are excited to build your career with Purdys Chocolatier • Have availability for all mall hours, particularly opening and closing shifts. What We Offer • Active Lifestyle Reimbursement Program • Tuition Reimbursement Program • Employee Discount • Sick Days • Profit Sharing Ready to Dive Deeper? Learn more about life at Purdys by checking out our Instagram, TikTok, and Facebook channels. We'd love to hear from you! We appreciate the interest of all applicants, and while we wish we could personally reach out to everyone, we can only contact those selected for an interview. We genuinely care about providing reasonable accommodations to job applicants with disabilities. If you require assistance or an accommodation due to a disability, please reach out to us via email at . We're here to help!