Retail Team Member (AUSTRALIA)

Job description

About the role Our K&B Mt. Gambier Total Tools store is seeking an outgoing individual to join the team as a casual Retail Sales Assistant. This position will suit an enthusiastic and motivated individual with strong customer service mindset, and good product knowledge to provide the best experience to our customers. You will also ensure the store displays are well maintained and all products are priced correctly and labelled. What you will be doing; Welcome and assist customers in store, provide advice and information on products Handle customer queries, in person and over the phone, and offer solutions Processing sales through our POS system Create and dispatch customer special orders and item delivery Put up signage, price tickets and promotional material Perform all tasks according to the OH&S guidelines and keeping the areas clean and tidy Report any suspected theft or suspicious behaviour, or notify Store Manager of any potential hazards You’ll likely be a match if you have: Basic to Intermediate MS Office skills Strong work ethic, reliable and punctual Forklift licence an advantage Customer-focused and a “can do” attitude Ability to work across a 7-day trading day roster Previous retail or sales experience, trade qualification is an advantage Experience in cash handling About Us K & B Timber & Hardware Pty Ltd is a prominent player in the hardware, timber, building supplies and truss manufacturing industries. For over 40 years our team have been on a mission to build a sustainable business that is recognised by its customers for its value-adding, innovative products and outstanding customer service. We achieve our mission by focusing on three key essential factors: The Health, Safety and Wellbeing of our customers, visitors, suppliers and employees Providing quality products and innovative solutions for our customers every time Developing an industry-trained and experienced workforce that will go the extra mile for our customers K & B Timber & Hardware Pty Ltd is part of the Total Tools Hardware Group and is a wholly owned entity of Metcash Limited.