Revenue Enablement Lead, Professional Services

Job description

Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. Job Summary: The Revenue Enablement Lead, Professional Services is a strategic partner to the Professional Services organization, responsible for designing, developing, and executing enablement programs that support our Solutions Deployment Managers (SDMs), Technical Deployment Managers (TDMs), Project Managers, and Advisors. The ideal candidate is a proactive, detail-oriented individual who can drive projects to completion and serve as a critical liaison between the Professional Services team and the broader business. Key Responsibilities: - Strategic Program Development: Design and deliver comprehensive enablement programs, including onboarding for new hires and ongoing training for the entire Professional Services team. This includes creating training on technical skills, product knowledge, and communication strategies. - Proactive Planning and Execution: Utilize a backward-planning approach to anticipate future enablement needs and ensure training is ready well in advance of product launches or process changes. This role is responsible for driving initiatives to completion and preventing historical issues with projects stalling. - Cross-Functional Liaison: Serve as a primary point of contact between the Professional Services team and other departments, including Product, Marketing, and Revenue Operations. Ensure the Professional Services team is kept informed of any business changes that may impact their work and effectively communicate the team’s needs to other groups. - Content and Resource Management: Collaborate with subject matter experts (SMEs) to transform their knowledge into structured, digestible training materials. Work closely with internal stakeholders to ensure all internal documentation, forms, and processes are up-to-date and easily accessible. - Facilitation and Communication: Act as an exceptional facilitator, leading training sessions and workshops with passion and clarity. Establish a weekly communication cadence with Professional Services leadership to provide project updates and discuss upcoming initiatives. Maintain a project management dashboard to ensure visibility and accountability for all ongoing projects. Qualifications: - Experience: 3+ years in an enablement or learning and development role, preferably with a focus on technical or post-sales teams. Skills: - Exceptional Communication & Facilitation: Proven ability to communicate complex topics clearly and facilitate engaging training sessions. - High Proactivity: A self-starter who anticipates needs and drives projects forward without constant direction. - Strong Organizational Skills: Highly organized with a methodical approach to project management and planning. - Traits: A passion for enabling others, a collaborative spirit, and a demonstrated ability to get things across the finish line. Must thrive in a dynamic, fast-paced environment. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. 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