Revenue Enablement Manager

Job description

# **Our Mission:** Hospital-Quality Care, Everywhere. The healthcare industry still relies on faxes and phone tags to coordinate critical care for patients at home. We think patients and the clinicians who serve them deserve better than a system stuck in 1995. Verse Medical is building the modern software infrastructure to make it happen. We're a well-funded Series C company (backed by General Catalyst, SignalFire, and Sapphire Ventures) on a mission to heal a fragmented system. Our platform connects the dots between providers, payors, and patients, ensuring people get the high-quality care they need, reliably and right where they live. We’re growing fast and looking for people who are driven by this mission to join us! # **Our Values:** The Principles That Guide Us Our values are the operating system for how we work together and with our partners. They aren't just words on a wall; they are the principles we bring to every decision, every day. - **We are transparent, upfront and direct.** We operate with honesty and clarity. We share information openly, the good and the bad, and believe that direct, respectful feedback is the foundation of trust and progress. - **We value speed of iteration.** We are building something new, which means we learn by doing. We prioritize rapid iteration and getting solutions into the hands of users, believing that progress is more valuable than perfection. - **We give 110% effort, 30% of the time.** We are passionate about our mission, and there are moments that require us to go the extra mile. We believe in focused intensity when it counts, balanced by a sustainable pace that keeps our team energized for the long run. - **We empathize with customers to a fault.** When our users face a problem, we own it. Instead of asking them to change, we ask ourselves, *"How can we make this better?"* We believe true innovation comes from deep empathy and a relentless focus on solving the real-world challenges of healthcare. ## The Opportunity Verse Medical is hiring a Revenue Enablement Manager to own how our commercial team learns to sell. You will build the onboarding path, write the messaging, run call coaching, and certify every rep on the pitch. This is a hands-on individual contributor role. "Manager" describes the scope of the function, not a headcount. We sell to health systems, discharge planners, case managers, and post-acute partners: clinical-first buyers who decide on turnaround time, reliability, and patient outcomes rather than feature lists. Our commercial team is growing faster than the informal ways we have trained it. This is our first dedicated enablement hire and the foundation of what becomes a larger function. Success is measurable. Reps ramp faster, more of them hit quota, and the pitch holds up in front of a skeptical case manager no matter who delivers it. ## What You'll Do - Build and run onboarding for every commercial role, covering product, market, clinical vocabulary, systems, and the pitch. Own time-to-first-deal as your primary number. - Write and maintain the core narrative, discovery framework, objection responses, and competitive positioning, with a single source of truth in Notion. - Partner with Sales Managers as your primary channel for reinforcement. Equip them with call rubrics, scorecards, and coaching guides they will actually use, and join their team meetings and 1:1s so training continues after your session ends. - Run a standing working session with Sales Managers to surface field gaps early, and prioritize your roadmap against what they bring rather than what you assume. - Run weekly call reviews in Gong, score calls against a rubric you define, and deliver specific, repeatable coaching to individual reps. Use AI to mine transcripts for the objection and loss patterns worth coaching against. - Define and enforce a qualification framework and stage exit criteria, in partnership with Revenue Operations, Product Marketing, and Sales Managers. - Translate how DME works (intake, documentation, payer requirements, delivery, patient setup) into training reps can hold a real conversation with. - Partner with product and product marketing to launch every new capability with positioning, talk tracks, and a demo the team has practiced. - Assist Sales Management with pitch certifications, role-plays, and refreshers, and retire content that is no longer accurate. - Own the content library, the Gong scorecards, and the AI tooling reps use to prep for calls, including driving adoption and teaching reps what to verify before they trust it. - Use AI to compress the gap between a field need and a shipped asset, drafting briefs, talk tracks, and summaries in days rather than weeks, with your judgment on what is accurate enough to ship. ## What You Bring **Experience** - 4+ years of combined experience in sales and sales enablement. You've carried a number yourself, or you've coached people who do and earned their respect. - Ownership of a ramp program end to end, not delivery of someone else's curriculum. You don't need to have managed a team, since this is an IC role, but you should have owned outcomes, not just sessions. - Strong project and stakeholder management. You can hold a program together across sales, marketing, product, and clinical operations without a mandate to make people do it. - Willingness to be the least comfortable person in the room while you learn a clinical domain, then become the person others come to. **Technical Skills** - Gong or a comparable call recording platform, with a clear point of view on what separates a good call from a bad one. - Salesforce reporting. You can find where deals stall and build training against the gap rather than a hunch. - Hands-on use of AI tools in your day-to-day work, with examples of what you shipped faster and where they failed you. - Notion or a comparable knowledge system, and the discipline to maintain one source of truth. **Soft Skills** - Strong writing. Most of this job is making complicated things short and sayable. - Direct, specific feedback. You can tell a rep exactly what went wrong on a call without them shutting down. - A bias toward shipping a usable v1 this week over a perfect program next quarter. **Bonus Points** - Healthcare, DME, home health, or post-acute experience, or any background enabling teams that sell to clinical and operational buyers inside a health system. - Experience enabling a team that sells to both providers and payors, where the economic buyer and the end user are different people. - You've built or configured an AI assistant, agent, or custom GPT that other people relied on, with opinions on where it helped and where it produced confident nonsense. - First-in-seat experience. You've built an enablement function where none existed, with no budget and no team. - Familiarity with a formal methodology (MEDDPICC, Command of the Message, Challenger) without being religious about any of them. ## The People You'll Work With You will report to the Head of Revenue Operations. Your closest working relationship is with our Sales Managers. They own the day-to-day coaching, and your programs only stick if they carry them. You will also work daily with AEs, SDRs, account management, marketing, and clinical operations, and partner closely with Revenue Operations, who own the data that shows where training is needed. Our stack: Salesforce, Gong, Slack, and Notion. We build much of our own GTM tooling, including AI agents on top of Salesforce and Gong. ## Life at the Company We foster a collaborative and innovative environment where every team member's contribution is valued. We offer competitive benefits, professional development opportunities, and a culture that prioritizes work-life balance and continuous improvement. # **Our Pledge for an Equitable Future** At Verse Medical, our mission is to deliver equitable, hospital-quality care to everyone, regardless of their background or where they live. We can only achieve this if our own team reflects the diversity of the patients we serve. We are committed to building a workplace where everyone feels a sense of belonging, where their contributions are valued, and where they can do their best work. We embrace diversity of all kinds: race, gender, age, religion, identity, experience. We are actively working to build a more inclusive and equitable world, starting from within our own walls. We are an equal opportunity employer. We are also committed to providing a positive and accessible interview experience. If you require any accommodations to participate in our process, please contact us at [recruiting@versemedical.com](mailto:recruiting@versemedical.com).