Revenue Lead, Self-Storage

Job description

About SafeLease At SafeLease, we're rethinking how P&C insurance is sold in an age of technological change. We believe the industry's biggest inefficiencies aren't technical problems — they're structural ones. And we're building the team to tackle them. SafeLease is a profitable insurance business that designs, underwrites, and distributes specialty coverage for commercial property owners and their tenants. Most insurance companies either distribute products or bear the risk — we do both. We back our policies with our own capital, which means we control the full stack: product design, tech, and the speed at which we move. That end-to-end ownership lets us offer customers real flexibility, saving time and money for more than 4,000 properties insured for billions in value nationwide. We're a team of 70, growing over 100% annually, and we've done it without sacrificing profitability or culture. Here, you'll get high discretion and a wide aperture of problems to solve. We embrace the newest technologies, move fast together, and operate with the intensity of a small company where every person's work is visible. If you're looking for a place to sharpen your craft alongside people who take their work seriously, you'll fit right in. ABOUT THE ROLE We’re looking for a revenue leader to own all distribution, servicing, and customer success across SafeLease’s full suite of self-storage insurance products — tenant protection, tenant insurance, and specialty property & casualty. You will run the commercial engine of the business unit, responsible for how our products reach the market through both our direct-to-operator channel and our growing network of retail agents and brokers, how partners and customers are served day-to-day, and how we retain and expand relationships over time. This role sits within the Storage Products business unit alongside the General Manager. You’ll work cross-functionally with our CRO’s sales organization, our CMO’s product marketing team, and our CIO’s insurance product group — but your accountability is to the vertical’s revenue number and the health of its customer base. SafeLease recently opened its specialty P&C program to independent retail agents and brokers nationwide, and the Revenue Lead will scale this channel alongside our established direct distribution to operators. WHAT YOU’LL OWN Distribution: - Design and execute the distribution strategy across all self-storage insurance products (tenant products and commercial P&C), spanning both the direct-to-operator channel and the retail agent/broker network. - Own and grow the retail agent and broker channel launched in 2026, including producer onboarding, activation, and ongoing relationship management. - Identify, develop, and manage relationships with key distribution partners such as facility management companies, REITs, aggregators, technology platforms, and independent insurance agencies. - Collaborate with the centralized Sales and Marketing teams to align pipeline generation with vertical-specific positioning and messaging. - Build and optimize the distribution mix across direct and agent channels to balance growth with unit economics. Servicing: - Own the end-to-end servicing experience for storage insurance customers and distribution partners. - Ensure onboarding, policy administration, and ongoing support meet or exceed expectations at scale. - Build and manage the servicing team and operational workflows, working with Technology to automate where possible. - Monitor servicing KPIs (response time, resolution rate, partner NPS) and drive continuous improvement. Customer Success: - Drive net revenue retention through proactive account management, upsell, and cross-sell. - Build a success function that identifies at-risk accounts early and intervenes effectively. - Develop the playbook for expanding wallet share within existing storage operator relationships. - Serve as the voice of the customer back into the business unit, informing product improvements and new feature priorities. WHAT WE’RE LOOKING FOR - 10+ years of experience in revenue leadership, distribution, or commercial roles within insurance, insurtech, or adjacent B2B financial services. - Deep familiarity with the self-storage industry. Existing relationships with storage operators, REITs, and industry partners that allow you to hit the ground running are critical. - Proven track record of building and scaling distribution channels, ideally in specialty or commercial insurance. - Experience owning a revenue number (quota, retention target, or P&L line) and consistently delivering. - Comfort operating in a high-growth, evolving organizational structure where you’ll need to build processes and teams from scratch. - Strong cross-functional instincts. That means you know how to partner with product, marketing, underwriting, and engineering without needing direct authority. - Executive presence and communication skills suited to managing relationships with large operators, REITs, and C-suite stakeholders. NICE TO HAVES - Experience at a managing general agent (MGA), managing general underwriter (MGU), or specialty carrier. - Underwriting background or working knowledge of commercial P&C underwriting principles is a plus but not required. - Background in property insurance, tenant/occupant protection programs, or specialty P&C lines. - Familiarity with self-storage management software platforms (e.g., SiteLink, storEDGE, Hummingbird). - Prior experience in a business-unit or “company within a company” structure. Why SafeLease? The tech: Our prospects convert fast because we’re solving real problems and delivering serious value to commercial real estate owners. The team: We’re a team of seasoned pros and sharp operators who know how to move fast and build smart. High standards, low ego. The stability: We’re well-funded, growing fast, and we make sure our team shares in that success with competitive pay and equity. The employee experience: We also offer unlimited PTO, full health benefits, flexible work setups, and the kind of culture where people want to show up to do their best work. If you don't have all the qualifications listed, don't worry! We understand everyone's career path is unique and still encourage you to apply if you feel this role is aligned with your career trajectory. Employment at SafeLease is contingent upon a satisfactory verification of a general and criminal background check.