Revenue Operations Lead

Job description

At Mudflap, we're modernizing the $1 trillion trucking industry, the backbone of the U.S. economy. By helping over 100,000 underserved small businesses save over $1 billion on fuel, Mudflap has quickly grown into a profitable fintech platform that processes billions in annual payment volume. As a Revenue Operations Lead, you will lead our Revenue Operations function and evolve Mudflap’s revenue engine during a pivotal stage of growth—across both our core business and new verticals we’re bringing to market. This is a high-impact role with broad scope and visibility, partnering directly with executive leadership (Head of Business Development, CFO, and Co-Founder/CEO) to shape GTM strategy, improve revenue performance, and build the systems and processes that power our next phase of scale. You’ll be responsible for identifying performance gaps, uncovering growth opportunities, and turning insights into action—leading initiatives end-to-end while driving alignment across Sales, Business Development, and Customer Success. This role is less about pure technical execution and more about owning outcomes: using data, judgment, and modern tooling (including AI) to make informed decisions, prioritize effectively, and build a high-performing revenue organization. Work Location: Remote To support our team, we offer: - Commuter benefits to ease your travel - Lunches and snacks to keep you fueled - A collaborative, high-growth environment where you’ll work closely with talented teammates across the company Expectations (In this role, you will): - Own revenue performance: Diagnose pipeline and conversion gaps while improving forecasting accuracy and visibility across the business - Drive GTM strategy: Partner with Sales and Business Development to identify, prioritize, and execute on key growth opportunities - Build and scale operations: Design and optimize CRM systems, processes, and reporting across the revenue lifecycle—initially hands-on, with the opportunity to scale the function over time - Lead cross-functional initiatives: Align and drive execution across Sales, Marketing, Customer Success, Finance, and Product - Enable data-driven decisions: Translate data into actionable insights and recommendations that influence leadership decisions - AI & data mindset: Leverage data and AI-driven tools to improve workflows, efficiency, and decision-making Experience (What we look for): - Experience: 6+ years in RevOps / Sales Ops / GTM Ops at a growth-stage company, with ownership of pipeline, forecasting, CRM, and revenue systems - Strategic & Analytical Thinking: Ability to break down complex problems and translate data into clear insights and business decisions - Hands-on RevOps Execution: Proven track record of building and improving processes, systems, and workflows with end-to-end ownership - GTM & Revenue Acumen: Strong understanding of sales motions, funnel dynamics, and key revenue drivers - Cross-functional Leadership: Ability to influence stakeholders and drive alignment across teams and senior leadership - Systems & Tools: Experience with CRM platforms (e.g., Salesforce, HubSpot) and reporting / RevOps tooling - AI & Data Mindset: Prioritizes data-driven decision-making and adopts an AI-first approach to enhance workflows, processes, and operations. - SQL (Bonus): Experience querying data or working directly in SQL is a strong plus Perks and Benefits (What we offer): - Competitive salary and equity in a high-growth startup - Multiple health benefit options - Responsible Time Off - 401(k) matching - Opportunities and support for major career growth - Annual Company offsite event (Mudfest!) Company Overview (Who we are): Mudflap is on a mission to transform the trucking and logistics industry by leveling the playing field for owner operators and small fleets. Backed by top-tier venture investors, including QED, Matrix Partners, Commerce Ventures, NFX, and 500 Startups and included in the Forbes Fintech 50 list, Mudflap offers fleet fuel management solutions. Our core team hails from Disney, Uber, Procore, DoorDash, Google, Meta, Capital One, Affirm and Brex. Here are the core values that we believe in and look for in new teammates: - Be Customer Obsessed: We deeply understand customer needs and put our customers at the center of everything we do - Make it Count: Act like an owner by focusing on the impact of your work - Find a Way: Be a creative problem solver who pushes past roadblocks to win for our customers and our teammates - Sweat the Details: We keep our standards high and achieve them by paying attention to every detail - Be Curious: Use a growth mindset to question assumptions, take calculated risks and stretch the boundaries of what’s possible