Revenue Operations Manager

Job description

If you’ve been looking to join a fast-growing startup with a bold vision of **a world where doing good is built into everything we do**, then you’ve found the right place. Backed by General Catalyst, the same investors behind Stripe and Airbnb, we’re building something truly extraordinary. ## **Our Mission** Our mission at Goodstack is to **revolutionize how the world does good 🌎.** As a fast growth, AI-native social impact startup, we power global change through technology. We enable companies to seamlessly integrate positive impact into what they do through a unified platform while supporting nonprofits in gaining access to cutting-edge technology and finding new funding streams. Global brands, including **Google, OpenAI, TikTok, LinkedIn, HSBC, Atlassian and Twilio** - as well as thousands of nonprofits, including the Red Cross, Cancer Research, and Oxfam - use Goodstack to make a difference. In 2025 alone, we facilitated **$5 billion in donations** to good causes. But this is just the beginning. We're building the world’s leading platform that powers donations to nonprofits globally. To keep our momentum and deliver consistently high value to our partners, we need incredible people to help us on our journey – **we need you 🫵** # **Join us as a as Revenue Operations Manager to help build the operating engine behind our growth** You will work across Sales, Finance, Marketing, Solutions, Customer Success, and Ops to make sure the revenue engine is well run, well instrumented, and built for the next stage of growth. We are specifically looking for someone who is deeply AI-native in how they operate. You'll run the operational engine behind a high-velocity, transactional sales motion: short cycles, high volume, and growth that comes from experiments rather than playbooks. You'll pair that with the traditional RevOps craft the motion depends on: clean data, honest reporting, and systems that scale, alongside partnering with the enterprise-side organisation that works with some of the biggest names in the world to deliver impact to non-profits globally. This role rewards someone who can hold two things at once: moving fast on experiments, and protecting the integrity of the data and reporting the experiments depend on. If you only enjoy one of those, this is the wrong role. If the combination is exactly what you like, it's a very good one! ## **As Revenue Operations Manager, your mission will include:** - Pipeline and demand generation reporting: One source of truth that leadership trusts, from channel to win. - Capacity planning and data modelling: The models that answer "what doubling output actually takes." - ICP definition: Iterated on closed-won evidence, not opinion, feeding directly back into targeting. - CRM and tooling ownership: HubSpot end-to-end, plus the integration layer around it. - Automations and workflows: Built with AI where it earns its place, built without it where determinism wins. ## **After 6 months, success will look like:** - Leadership quotes one number per question, because there's one source of truth for pipeline and demand generation reporting. - An experiment cadence is running with named owners, kill criteria, and results the team acts on. - A capacity model exists that turns growth targets into inputs: channels, volumes, and rep time. - The ICP is truly developed, grounded in win evidence, and targeting reflects it. - Product has been supported with evidence of what the customers' needs are to inform product direction from your insights. - A level of growth that makes Goodstack the place where the world's best and biggest Impact teams connect and serve the world's largest pool of Non-Profits. ## **This role is a perfect match for you if you are/have:** - Run growth experiments with real stakes: owned the design, called the result, killed the losers. - Worked inside a transactional or high-velocity sales motion and understand how it differs from enterprise. - Built automations that ran in production, with or without AI (if you've built them without, you'll pick up the AI-assisted versions fast, and we'll want to see how). - Owned a CRM end-to-end, including the unglamorous parts: deduplication, field governance, write-path control. - Built a capacity or forecast model that someone senior actually used to make a decision. - A practical, high-agency mindset and excitement about using AI and automation to create leverage. - The ability to translate messy business problems into scalable processes. - Confidence working cross-functionally across commercial, finance, and operational teams. - A systems and process builder with strong operational instincts and enough commercial judgement to understand what matters and why. ## **Bonus if you have knowledge or love of:** - Building AI-assisted outbound or prospecting workflows. - Partnering closely with Finance or FP&A. - Improving deal desk or complex commercial workflows. - Experience in high-growth B2B SaaS or operationally complex businesses. ## **How we think about AI in this role:** - You use AI tools daily as part of your workflow, not as an occasional assistant. - You proactively automate repetitive operational tasks and workflows. - You are excited by building lightweight internal tools, automations, and workflows without needing heavy engineering support. - You stay current with emerging AI tooling and are constantly experimenting with better ways of working. - You think in terms of leverage, speed, and systems - not headcount. - You help raise the AI capability of the broader GTM organisation. # **🇬🇧 What you can expect upon joining our team** 💰 Salary reviews and share options becoming an integral part of our growth and share in the company's success 💝 Goodstack’s Workplace Giving ⚕️ Vitality Plus - Private health insurance 🌞 £250 Brighten your day annual budget 🤓 £1000 Learning & development annual budget 📚 Goodstack library 🌯 Tasty Tuesday! Office lunch is on the company 🏃🏿‍♀️ Slow run club Wednesday ⭐️ Paid days off to volunteer for non-profit causes 🎤 Paid days to attend conferences 🥳 Paid day off on your birthday! 🌴 25 days annual leave, plus paid public holidays 💙 Paid sick leave 🧘🏽 Paid wellness leave 🪁 Parental leave 🧸 Workplace nursery scheme 🧓🏽 Pension (with tax-efficient salary sacrifice option) 🚴🏾 UK cycle-to-work scheme 🌳 Ecologi carbon offsetting ⚖️ Flexible working hours 🖥️ WFH budget upon joining 🏡 You're always welcome to pop in more often if you enjoy the buzz of being in the office. It's a warm, friendly space right in the heart of London 🙌 … and so much more # **About us** Since 2017, Goodstack has been at the forefront of creating a future where good will be built into everything we do. From daily commutes to weekend activities or grocery shopping, we envision a world where creating positive change is seamlessly integrated into our everyday lives. In this future, the depth and breadth of impact we can make through everyday actions will expand dramatically – benefiting both businesses and the world. Businesses are expected to deliver on both profit and purpose and those that don’t are falling behind. We’re here to make it easy for any company, anywhere in the world, to integrate good into what they do. Doing this empowers everyone – companies, employees, consumers, and communities – to contribute to positive change and take meaningful action. **Let's do this! 💜** ## **OUR PLEDGE TO DIVERSITY, EQUITY & INCLUSION** We take pride in our diverse and growing team representing 20+ nationalities across 5 continents 🌍! Our continued expansion provides us with opportunities to embrace and celebrate different backgrounds, perspectives, and experiences, essential to our success. We actively seek and welcome applicants from all walks of life, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. **A team that represents the world that we are trying to support is a wiser, more knowledgeable and stronger one. We’re excited for you to bring your experience, yourself and your special** [**lemon twist**](https://goodstack.io/blog) **to Goodstack to propel us forward in striving to create a better world for us all.** Check out our [**Careers Page**](https://goodstack.io/careers) for more details!