Revenue Operations Manager

Job description

**Location:** *Remote (US, East Coast)* **Department:** RevOps **Reports to:** Head of RevOps **About MoeGo** 🐾 MoeGo is on a mission to transform the future of pet care business, from small-business groomers to franchise doggie hotels. The dedicated entrepreneurs behind these businesses keep our beloved pets happy and healthy—the majority of them are first-time business owners, and more than 80% are women. They deserve comprehensive technology solutions that keep their businesses operating smoothly end-to-end, so they can focus on healthy pets and happy pet parents. Join us to help these “pet-repreneurs” build and grow thriving businesses—every conversation with a customer and every feature goes toward this larger purpose. From automated booking to payments and communication tools, MoeGo eliminates the administrative stress of running a pet care business. If you’re looking for a career that combines innovation with heart, MoeGo is the place where technology meets tail wags. Join us in shaping the future of pet care, one happy groomer, one joyful pet, and one loving owner at a time. **About the Role** We’re looking for a technically strong Revenue Operations Manager to join our Revenue Operations team and help ensure our Salesforce environment is scalable, reliable, and well-governed. You’ll own the day-to-day administration and optimization of Salesforce, including its architecture, data model, automation, integrations, and reporting. You’ll partner cross-functionally with RevOps, GTM, Finance, Customer Success, Support, and other teams to build scalable solutions, improve data integrity, and reduce technical debt as MoeGo grows. **Key Responsibilities:** - Maintain and optimize Salesforce architecture, objects, fields, data models, permissions, and automation. - Build, troubleshoot, and optimize Salesforce Flows and other automations. - Manage and troubleshoot dependencies between Salesforce and connected systems and integrations. - Evaluate changes for downstream impacts before implementation. - Identify and resolve technical debt, redundant automation, inconsistent processes, and data-quality issues. - Improve reporting and analytics accuracy through stronger data structures, reporting logic, and data hygiene. - Provide ongoing Salesforce administration and technical support to the RevOps team. - Partner with cross-functional teams to translate business requirements into scalable Salesforce solutions. - Strengthen Salesforce governance, documentation, and system ownership to reduce operational risk and dependency on individual team members. - Help create more connected and consistent processes across teams and break down system silos. **Minimum Qualifications:** - 3+ years of experience administering Salesforce in a complex or growing business environment. - Strong understanding of Salesforce architecture, data models, objects, relationships, permissions, and automation. - Hands-on experience building and troubleshooting Salesforce Flows. - Experience with Salesforce data quality, reporting, and integrations. - Strong analytical and problem-solving skills with a technical mindset. - Excellent communication skills and ability to work cross-functionally with technical and non-technical stakeholders. **Preferred Qualifications:** - Salesforce Administrator certification. - Experience supporting Revenue Operations, Sales, Customer Success, or other GTM functions. - Experience working in a SaaS or high-growth technology company. - Experience managing Salesforce technical debt and governance. - Familiarity with common GTM and RevOps tools and Salesforce integrations. *MoeGo offers a competitive compensation package (base salary, performance bonus, and benefits). This includes flexible benefit plans for employees and their family members at no cost to employees, as well as 401(k) matching.* *MoeGo is committed to creating a diverse and inclusive work environment, and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.*