Revenue Operations Specialist

Job description

BUILD SOMETHING MONUMENTAL FOR HEALTHCARE! At Tandem Health we’re reimagining healthcare by putting clinicians first. Our platform - designed by clinicians, for clinicians - is built on deep insight into real-world pain points, with intuitive medical notes and workflows that truly support patient care. We’re a fast-scaling health-tech company backed by top investors and expanding globally. We move fast, stay curious, and believe building something that matters starts with an extraordinary team. If you're passionate about impact and innovation, we'd love to meet you! ABOUT THE ROLE We’re looking for an execution-oriented Revenue Operations Specialist to help scale and optimise our commercial operations across multiple markets. This is a hands-on RevOps role focused on systems, workflows, reporting, CRM governance, and operational execution. You’ll work across Sales, Marketing, Medical Operations (Post sales), and Operations to ensure our commercial engine runs smoothly as we continue to grow across markets. Ideally you already have a couple of years of RevOps, commercial operations, or broader commercial / operational experience in a fast-growing company, and are comfortable executing across a broad range of projects, navigating multiple stakeholders, and getting things done without needing heavy structure or oversight. WHAT YOU’LL DO REVENUE OPERATIONS & SYSTEMS - Support the build and rollout of a modern Revenue Operations function, helping to implement scalable processes, systems, and tooling within a greenfield environment free from legacy tech debt. - Build, optimise, and maintain commercial workflows across multiple systems and teams - Support integrations and ensure systems communicate effectively across the commercial stack - Help connect data sources and improve reporting accuracy and visibility across the business - Maintain CRM hygiene, governance, and data quality standards PROJECT EXECUTION - Own and execute multiple RevOps projects simultaneously across different departments and markets - Support GTM efficiency and workflow management across all markets (10 current markets) - Drive operational initiatives from setup through to execution and optimisation - Help operationalise initiatives that have already been identified but lack execution capacity internally - Improve operational efficiency by identifying gaps, friction points, and manual processes COMMERCIAL ENABLEMENT - Support outbound and prospecting operations, including lead enrichment, research, sequencing, and workflow setup for commercial teams - Improve processes and automation supporting SDRs and commercial representatives - Support NPS follow-up workflows and customer lifecycle processes - Create and maintain reporting dashboards and operational visibility for leadership teams WHAT WE’RE LOOKING FOR - Demonstrable experience in Revenue Operations, Sales Operations, Commercial Operations, or similar roles - Experience working in fast-growing or scaling companies - Strong systems experience. You are comfortable working directly in CRMs, automation tools, integrations, and operational platforms - Proven ability to execute across multiple projects and stakeholders simultaneously - Comfortable working cross-functionally with different teams, departments, and seniority levels - Experience supporting multiple countries or international markets is a strong plus - Strong attention to detail combined with a practical, execution-first mindset - Able to identify operational gaps and proactively solve problems TOOLING FAMILIARITY (EXAMPLES - NOT REQUIREMENTS) - CRM systems: Attio, HubSpot (or similar) - Multichannel tools: Lemlist, Outreach (or similar) - Automation platforms: Zapier, Make, n8n (or equivalent) - BI & analytics: Metabase, Power BI (or similar) - Comfortable using AI tools (e.g. Clay, Claude, ChatGPT) to improve productivity and GTM workflows LOCATION We believe the best ideas happen when we’re together. This role is based in our vibrant HQ in the Epicenter building in the heart of Stockholm where you will work primarily from our office to collaborate, connect, and build our culture. CULTURE AT TANDEM At Tandem, we move fast, think big, and take ownership. We're a high-performing, diverse team with a shared drive to change the future of healthcare - and we’re just getting started. Our culture is built on action, ambition, and learning. You'll be trusted to take the lead, challenge yourself, and make an impact from day one. We believe real growth happens when you're stretched, supported, and surrounded by smart, passionate teammates who want to win together. Even though we’re spread across countries, we come together often in Sweden for team meetings, social events, and offsites - blending global reach with real human connection. We hire for talent, potential, and attitude - valuing different backgrounds and fresh perspectives. Great ideas come from everywhere, and we’re building a team that reflects the world we want to change. Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.