Revenue Operations & Systems Manager

Job description

WE POWER PEOPLE’S PROGRESS. At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact. We’ve just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human-led, AI-enhanced learning. Today, 100,000+ tutors teach 90+ languages to learners in 180 countries - and we’re only getting started. As a category-defining company, we’re shaping what the future of learning looks like at global scale. Every Preply lesson sparks change, fuels ambition, and drives progress that matters. Joining Preply means helping define the future of education at global scale, and building something that truly matters for millions of people, every day. ABOUT THE ROLE As a Revenue Operations & Systems Manager, you’ll help keep our GTM engine running smoothly by improving systems, data quality, and cross-functional workflows across Sales, Marketing, and Customer Success. This is a hands-on, execution-focused role: you’ll support the day-to-day operations of our revenue tooling, build reliable automations, maintain clean CRM processes, and contribute to reporting that helps leaders make better decisions. You’ll work closely with senior RevOps and GTM stakeholders and grow into deeper ownership over time. WHAT YOU’LL BE DOING: Systems & Tooling - Manage our GTM tech stack (Salesforce, Outreach, HubSpot, Vitally, Netsuite): triage issues, improve configurations, and help maintain strong data integrity. - Drive implementation and change projects, such as revamping attribution rules, implementing a new Sales->CS handover process, or automating our Quota to cash process - Be the owner of CRM hygiene (fields, validation, routing, deduplication, lifecycle stages) and ensure teams follow consistent standards. - Help run deal governance operations, by owning the deal desk process, Leadership approval flows and finance/legal handoff. - Identify and implement opportunities to reduce manual work using automation tools (Salesforce automation, Zapier/n8n, Cargo/Clay, Vitally Playbooks) Data & Reporting - Build and maintain self-serve dashboards and reporting in Salesforce for funnel and pipeline metrics. - Support analysis on performance drivers (conversion rates, pipeline velocity, churn/retention trends) and translate findings into actionable recommendations. - Help prepare recurring metric updates for GTM leadership (weekly/monthly reporting packs, data quality checks, KPI tracking). Cross-functional Operations - Partner with Sales, Marketing, and CS to troubleshoot process gaps, improve adoption, and keep workflows consistent. - Contribute to enablement materials (process docs, short Looms, “how-to” guides) so teams can self-serve. - Support strategic projects (territory hygiene, lifecycle definition, pipeline processes, pricing or packaging changes) with clean data and operational execution. WHAT YOU NEED TO SUCCEED: - Experience: 3+ years in RevOps, Sales Ops, Marketing Ops, BizOps, or GTM Systems roles (B2B SaaS or high-growth environment preferred). - Deep technical fluency in Salesforce (independently owning platform strategy, design and build advanced automations, troubleshoot integration errors, and configure objects, fields and reports) - Salesforce certified: Salesforce Certified Administrator is required. Advanced Administrator, Platform Builder, SalesCloud consultant and other Certifications a strong plus. - GTM tool familiarity: Hands-on experience with HubSpot, Outreach, and Salesloft. Familiarity with Gong or a similar call recording/analytics tool. - Automation mindset: Experience with no-code tools (Zapier, n8n) and genuine interest in learning APIs and AI workflow automation. - Operational rigor: Detail-oriented, structured, and reliable in managing requests, QA’ing changes, and maintaining documentation. NICE TO HAVE: - Experience with Vitally, Netsuite, Clay/Cargo, or similar tools. - Business acumen: understands how RevOps connects to revenue outcomes and can frame technical decisions in business terms. - Strong communication skills: able to explain technical concepts clearly to non-technical GTM stakeholders. WHY YOU’LL LOVE IT AT PREPLY: - An open, collaborative, dynamic and diverse culture; - A generous monthly allowance for lessons on http://preply.comPreply.com http://Preply.com, Learning & Development budget and time off for your self-development; - A competitive financial package with equity, leave allowance and health insurance; - Not in Barcelona? We offer an attractive relocation package to join us in our Preply Barcelona Hub - Access to free mental health support platforms; - Access to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health; - The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting!). OUR PRINCIPLES - Care to change the world - We are passionate about our work and care deeply about its impact to be life changing. - We do it for learners - For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience. - Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters. - Now is the time - In a fast-paced world, it matters how quickly we act. Now is the time to make great things happen. - Disciplined execution - What makes us disciplined is the excellence in our execution. We set clear goals, focus on what matters, and utilize our resources efficiently. - Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions. - Growth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. We humbly embrace feedback and learn from setbacks. - Raise the bar - We raise our performance standards continuously, alongside each new hire and promotion. We build diverse and high-performing teams that can make a real difference. - Challenge, disagree and commit - We value open and candid communication, even when we don’t fully agree. We speak our minds, challenge when necessary, and fully commit to decisions once made. - One Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions. Together, we support and celebrate each other's progress. DIVERSITY, EQUITY, AND INCLUSION Preply.com http://Preply.com is committed to creating an inclusive environment where people of diverse backgrounds can thrive. We believe that the presence of different opinions and viewpoints is a key ingredient for our success as a multicultural Ed-Tech company. That means that Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status.