RFP & Contract Support Specialist

Job description

**Job Description** **Title: RFP & Contract Support Specialist** **About Effective School Solutions:** Effective School Solutions is a leading provider of school-based mental health services for K-12 students. Serving over 6,000 students daily across 120+ districts in 12 states, Effective School Solutions offers in-school clinical programs for students with the most intensive needs, as well as professional learning services, so all students can be supported in safe, supportive environment where they can thrive socially, emotionally, and academically. **About the Role:** Effective School Solutions is seeking an organized and highly detail-oriented RFP & Contract Support Specialist to join our District and School Partnership team. This role will provide proposal-development support to the RFP Manager, contract-processing support to the Sales and Operations teams, and additional quote and proposal assistance as needed. The largest portion of this role will involve supporting the development of requests for proposals, or RFPs, from kickoff through submission. The contract-support portion of the position will focus on quality assurance, coordination, approval routing, and status tracking. This position reports to the Vice President of Marketing and maintains a dotted-line partnership with the Revenue Operations, Senior Analyst for contract-system standards and quality benchmarks. **Responsibilities and Duties:** **RFP and Proposal Support** - Support the RFP Manager throughout the proposal-development process, from initial kickoff through final submission. - Gather required information and coordinate with internal subject-matter experts to support complete and accurate responses. - Draft and update standard proposal sections using approved organizational language and resources. - Assist with proposal formatting, data gathering, document assembly, proofreading, and final quality review. - Maintain the RFP tracking log and proactively flag upcoming deadlines, missing materials, and potential submission risks. - Contribute approved content and completed responses to ESS’s internal RFP response database for use in future submissions. - Ensure proposals are polished, accurate, responsive to district requirements, and submitted on time. **Contract Support** - Review and quality-check AI-generated contracts for accuracy and completeness before routing them for approval. - Manage contract intake, internal approval routing, and the handoff to signature. - Confirm that pricing, service details, terms, and other key information are accurately reflected in contract documents. - Flag pricing exceptions, unusual terms, or other potential issues to the Revenue Operations, Senior Analyst. - Maintain accurate contract-status tracking and follow up on outstanding items to prevent agreements from stalling in the pipeline. - Coordinate with Sales, Operations, Finance, Legal, and other stakeholders throughout the contracting process. - Follow established contract-system standards and quality benchmarks in partnership with the Revenue Operations, Senior Analyst. **Additional Growth and Operations Support** - Assist the Operations and Growth teams with quote and proposal generation as capacity allows. - Provide formatting, document coordination, quality-assurance, and administrative support for other growth-related materials. - Help maintain organized and accessible proposal, contract, and quote documentation. - Adapt to shifting organizational priorities and provide support across functions during high-volume periods. **Qualifications and Skills:** - One to three years of experience in RFP or grant writing, proposal development, contract support, quote support, or a related area. - This is not an entry-level role; candidates should have prior experience supporting complex, deadline-driven documents or processes. - Exceptional attention to detail and the ability to serve as a quality-control checkpoint for contracts and proposals. - Strong written communication, proofreading, editing, and document-formatting skills. - Ability to gather information and coordinate effectively with stakeholders across multiple departments. - Strong organizational and time-management skills. - Ability to manage competing priorities across RFP work, contract support, and ad hoc Operations requests. - Comfortable learning and using new software and AI-assisted tools. - Ability to track multiple deadlines and proactively follow up on outstanding information. - Demonstrated reliability, adaptability, accountability, and follow-through. - Experience working with CRM, proposal-management, contract-management, or document-collaboration platforms is preferred. **It’s not enough to have an incredible mission, join us because you share our values too:**