Risk CRM Analyst

Job description

##### Growe welcomes those who are excited to: - Monitor CRM and promotional activities from a risk perspective; - Review campaign mechanics and identify potential issues before launch; - Analyze user behavior and data to detect unusual patterns and anomalies; - Investigate risk-related cases and prepare clear findings and recommendations; - Work with BI reports and internal data to support day-to-day risk analysis; - Collaborate with CRM, Affiliate, and other internal teams to address identified issues and improve processes; - Support ongoing reviews of current risk procedures and suggest areas for improvement. We need your professional experience: - 1+ year of experience in iGaming, preferably in Risk, Fraud, KYC, CRM, VIP, Customer Support, or a related area; - Good knowledge of Excel and experience working with reports or operational data; - Understanding of bonuses, promotions, user behavior, or risk-related processes will be a plus; - Intermediate English or higher; Ukrainian for daily communication. ##### We appreciate if you have those personal features: - Analytical mindset and attention to detail; - Proactive and quick to react; - Clear communication skills; - Ability to learn quickly and work independently. ##### We are seeking those who align with our core values: - GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals; - DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success; - BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.