RMS Territory Manager

Job description

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to: Grow your career with tailored development programs Thrive your way with flexible work options Make your mark in a high-performing, values-led team At Metcash Food, we’re the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With a range of trusted independent brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most. About the Opportunity Join Metcash as an RMS Territory Manager and play a key role in supporting independent retailers across your territory. In this highly visible, field-based position, you’ll build strong relationships with retailers, vendor partners and casual merchandisers to drive sustainable wholesale and retail sales. You’ll use commercial insights, strong negotiation skills and a customer-focused approach to ensure retailers receive the right level of service, ranging and merchandising support to grow their businesses. This is an ideal opportunity for an experienced FMCG professional who enjoys being out in the field, influencing stakeholders and identifying opportunities that deliver meaningful results! The RMS Territory Manager requires intrastate travel; a TOT will be provided. In this Role Build strong relationships with independent retailers, providing trusted advice and support to help grow their businesses Drive sales performance across your territory through range recommendations, category insights and merchandising initiatives Negotiate and manage retailer service agreements, ensuring support models remain commercially effective and aligned to trading needs Partner with key vendor representatives to deliver promotional activity, field-focus initiatives and category priorities Lead, coach and support casual merchandisers, ensuring high-quality execution and efficient resource allocation Adapt store layouts and planograms to maximise sales opportunities and improve the customer shopping experience Collaborate with Merchandise, Space Planning and Implementation teams to deliver retail projects, new store openings and range reviews You’re Likely a Match If Build and grow strong relationships with independent retailers, becoming a trusted partner across your territory Drive sales growth through category insights, ranging recommendations and merchandising initiatives Negotiate and manage retailer service agreements to deliver commercially sustainable outcomes Partner with key vendor representatives to maximise promotional activity, field priorities and category opportunities Lead, coach and support a team of casual merchandisers to ensure high-quality in-store execution Tailor store layouts and planograms to optimise space, improve shopper experience and increase sales performance Collaborate with cross-functional teams to deliver range reviews, new store projects and retailer growth initiatives What’s on offer We’re proud to offer a workplace that supports your well-being, growth, and belonging: 🏖️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually 📚 Career Growth: Endless learning and development opportunities 👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers 🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion ⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025) 🧠 Mental Health: Gold accreditation by Mental Health Australia 🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited About Us Join us and be part of something bigger! Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY26) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support. We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected. This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity. #LI-CV1 #LI-Hybrid #INFLA