RN Care Manager, Complex Care

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page . Time Type: Part time Department: Project Shine All Locations: 79 Paris Street Position Summary: As an integral member of the Project SHINE clinical care management team the Registered Nurse (RN) Care Manager (CM) will have the opportunity to make a profound impact on the lives of people living with HIV/AIDS and people at risk for HIV transmission, many of whom also face multiple barriers in their lives which makes it difficult for them to achieve the self-care required to improve their health and well-being. This position requires flexibility, ability to work with high level need communities and may vary from day-to-day to meet members where they are. Outreach methods may vary based on the needs of the organization and may include telephonic or in person. Schedule: Mon, Tues, Wed, & Fri 8:00AM - 12:00PM & Thurs, 1:00PM - 5:00PM and includes flexibility based on the needs of the department ESSENTIAL DUTIES & RESPONSIBILITIES: Coordinates treatment of all STI consults, results, and management (Syphilis, Gonorrhea, chlamydia, etc.) Responsible for evaluation and follow-up of all patients receiving treatment for HIV, PrEP (pre exposure prophylaxis), Npep (non occupational post exposure prophylaxis of HIV). Provide specialized nursing support for medical providers within the health center helping interpret sexually transmitted infection lab results. Providing support to health center primary care departments in giving the diagnosis of new HIV infection to patients and linking them to HIV care. Completes nursing intakes by assessing patients through obtaining patient history and performing appropriate tests and observations. Provide comprehensive care; addressing care gaps, vaccinations and annual screenings are administered and performed. Demonstrate the capacity to work with Project Shine team members to develop individualized patient care plans, including adherence and outreach strategies to promote adherence for each patient. Demonstrate capacity to assume a leadership role on the multi-disciplinary care team. Interacts with patients and other staff in a professional and respectful manner, which reflects the needs and concerns of the individual. Maintains a positive attitude. Uses communication devices appropriately. Safely and effectively administers medications, tests and treatments as ordered. Manages the refills of all patient medications with appropriate authorization by the provider. Provides thorough and concise documentation of patient’s histories, assessments, plans, and treatments. Enters messages as staff messages or telephone encounters in the computer. Enters and views patient letters in the computer. Enters exam encounters in the computer. Demonstrate knowledge and implementation of Domestic Violence and Abuse Screening policy. Follows established departmental policies and procedures for environmental safety and infection control. Actively participates in NeighborHealth programs and committees. Participate in all aspects of the quality improvement plan related to the nursing function. Participates in required departmental activities and meetings. Performs other duties as assigned. EDUCATION: High School Diploma required. Completion of vocational/technical training beyond high school in an Accredited Nursing Program required. Licensure in Massachusetts as an R.N. BCLS certification (per departmental policy) required. EXPERIENCE: New grads are welcome Two years experience in HIV nursing preferred, preferably in a community health setting. SKILLS/ABILITIES: Spanish Bilingual/Bicultural skills preferred. Excellent interpersonal skills. BENEFITS: Medical, dental, and vision coverage Life and disability insurance 401(k) retirement plan Tuition reimbursement Flexible spending and transportation accounts Paid holidays, vacations, sick, and personal time Generous staff development benefit Excellent malpractice coverage Pet insurance Free parking And much more PAY RANGE: Starting at $44.00 up to $64.00 depending on experience EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or call 617-568-4480 to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.