RN Case Manager

**Your Opportunity** The **RN Case Manager** works with the clinical department and acts as a liaison with our physician practices. The RN Case Manager advocates for personalized treatment options that address a patient’s unique care needs. The RN Case Manager has a patient-forward approach that is centered in the value-based care model, offers education and guidance for navigating complex medical decisions, and creates and manages the plan of care for patients with chronic or serious conditions. **What You Will Do** - You will be responsible for using your assessment and communication skills to engage with patients in need of clinical support to determine and prioritize their needs. You will deliver patient-centered care, provide exceptional customer service, and work within your scope of practice to provide evidence-based education, assessment, and care navigation. - Identify patient/caregiver education needs through telephonic assessment/engagement and ensure that the patient/caregiver has adequate information to participate in the successful transition back to their home setting from an inpatient or post-acute facility stay. - Conduct timely telephonic clinical outreach to identified patients. - Collaborate with PCPs, NPs, and other members of the healthcare team to coordinate care for patients and actively help keep them stable at home. - Serve as the point of contact and informational resource for patients, care teams, family/caregivers, payers, and community resources. - Implement interventions that improve health outcomes, lower costs, and enhance the patient experience. - Work collaboratively with provider offices, SNFs, hospitals, and other Clinical Services teams to support each patient’s needs efficiently and effectively. - Assist in coordination across the continuum of care while maintaining confidentiality. - Guide patients through the healthcare system and help them overcome barriers. - Coordinate treatment and services for patients. - Schedule medical appointments as needed. - Communicate about a patient’s health condition with the patient and their family. - Provide community resources to patients as needed and support resolution of SDoH. - Maintain a comprehensive working knowledge of community resources. - Assume accountability for the quality of care. - Continually seek new knowledge and learning that supports clinical care coordination. - Depending on market location, minimal travel may be required to visit provider offices to help enhance provider office engagement (less than 5%). **What Will Make You Successful Here** - **Must be located in the Kansas City, MO region preferably, or reside in Kansas.** - Bachelor’s degree in Nursing preferred, or Associate’s degree in Nursing with relevant experience. - 5 years’ experience as an RN or RN Case Manager providing complex care management. - Minimum of 3 years’ experience in Med Surg or Home Health. - Experience providing Transitions of Care. - Startup experience preferred. - Unencumbered RN license, compact nursing license, or compact nursing license obtained within 6 months of hire. - Accredited Case Manager (ACM) preferred. - Comfortable and able to adapt to rapid changes. - Excellent verbal and written communication skills. - Excellent organizational skills and attention to detail. - Entrepreneurial spirit, with a sense of ownership and comfort operating in ambiguity. - Solution-oriented with the ability to think strategically and creatively in decision-making. - Able to work independently and engage as part of a fully remote team. - Coachable and able to take direction and feedback well, while also being forward-thinking to challenge the status quo. - Comfortable providing care management using telehealth capabilities. - Proficient with Microsoft Office Suite or related software. - Ability to effectively and efficiently use various documentation tools and technological platforms, including EMRs; comfortable with digital technologies. - Demonstrates a positive attitude and respectful, professional customer service. **Perks/Benefits** - Competitive base compensation. - Annual bonus potential. - Health benefits effective on start date - Health & Wellness Program: up to $300 per quarter for your overall well-being, available on start date. - 401(k) plan effective the first of the month after your start date; 100% match of up to 4% of your annual salary. - Unlimited (or generous) paid “Vytal Time,” and 5 paid sick days after your first 90 days. - Company-paid STD/LTD. - Technology setup. - Opportunity to help build a market leader in value-based healthcare at a rapidly growing organization. **Disclaimer:** ***\***Please Note**:** At no time during our screening, interview, or selection process do we ask for additional personal information (beyond your résumé) or account/financial information. We will also never ask you to purchase anything, nor will we ever interview you via text message. Any communication received from a Vytalize Health recruiter during your screening, interviewing, or selection process will come from an email ending in **@***[******](http://vytalizehealth.com)*.*