RN Clinical Nurse Coordinator (Hybrid) - General Medicine & Geriatrics

Scheduled Hours 40 Position Summary The Clinical Nurse Coordinator serves as an experienced clinical resource within the ambulatory care coordination team, serving as a clinical liaison between physicians, patients, families, pharmacies, and external healthcare facilities to support safe, coordinated, and comprehensive patient care. This hybrid role is responsible for managing patient communication, performing clinical triage, coordinating follow-up care, and supporting providers through timely communication of results, treatment plans, and clinical recommendations within a multidisciplinary care team. Job Description Primary Duties & Responsibilities: Manage patient communication across telephone and electronic health record systems (including MyChart), performing clinical triage, symptom assessment, scheduling and follow-up coordination, communication of results and provider instructions, and escalation of urgent concerns. Coordinate multidisciplinary care across physicians, advanced practice providers, patients, caregivers, pharmacies, specialists, and community resources to ensure continuity of care. Process provider-directed clinical workflows, including medication refills, laboratory and diagnostic orders, referrals, and external medical record retrieval and review. Complete patient documentation and required forms accurately within the electronic health record (EHR) and facilitate other electronic workflows Provide patient and family education related to treatment plans, medications, preventive care, and chronic disease management, with emphasis on complex geriatric populations. Serve as a clinical resource and support to other nursing staff regarding triage decisions, prioritization, and care coordination processes. Maintain compliance with HIPAA and organizational policies, participate in quality improvement initiatives, and maintain required clinical competencies and certifications. Perform other duties as assigned. Working Conditions: Job Location/Working Conditions Normal office environment Exposure to blood-borne pathogens Requires protective devices Patient care setting Direct patient care setting Physical Effort Typically sitting at desk or table Typically standing or walking Typically bending, crouching, stooping Occasional lifting (25 lbs or less) Equipment Office equipment Clinical/diagnostic equipment The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: Associate Degree In Nursing Or Diploma In Registered Nursing Certifications /Professional Licenses : The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role. Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration Work Experience: Nursing (2 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Required Qualifications: Graduate of an accredited nursing program with two years of nursing experience. Current RN licensure in the state of Missouri and/or Illinois, depending on location, in accordance with the Compact Act. Basic Life Support Certification or obtains certification within one month of employment. Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements. Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications /Professional Licenses : No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Clinical Experience, Clinical Research Coordination, Clinical Research Management, Clinical Research Methods, Clinical Research Operations, Continuous Learning, Critical Thinking, Customer Empathy, Database Management, Effective Written Communication, Electronic Health Records (EHR), Epic EHR, Oral Communications, Patient Care, Patient Care Plans, Prioritization, Research Oriented, Spreadsheet Software, Statistical Analysis Software (SAS), Team Collaboration Grade S26 Salary Range $64,500.00 - $109,900.00 / Annually The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ . Accommodation If you are unable to use our online application system and would like an accommodation, please email or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.