RN - Patient Navigator

Job description

Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application: Provide all of your employment history, education, and licenses/certifications/registrations. You will be unable to modify your application after you have submitted it. You must meet all of the job requirements at the time of submitting the application. You can only apply one time to a job requisition. Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted. After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile. Thank you, Human Resources Important Applications Instructions: Please complete this application in entirety by providing all of your work experience, education and certifications/ license. You will be unable to edit/add/change your application once it is submitted. Job Requisition ID: R00052378 Job Category: Nursing Organization: SOD - Dental Assistants - OMS Supervisor Location/s: Main Campus Jackson Job Title: RN - Patient Navigator Job Summary: Enhances the patient experience by providing a seamless navigation process from diagnosis through end of care. Responsible for collaborating with physicians and members of the multidisciplinary teams to triage, coordinate, and consistently manage patient care by assuming the role of resource person for the patient and the multidisciplinary team. Works with patients and families to answer questions, provide emotional support and solve issues concerning the cycle of care. Education & Experience Education and Experience Required: Two (2) years of work experience as a Registered Nurse. Certifications, Licenses, or Registration required: Valid RN License Preferred Qualifications: Specialty or case management experience Knowledge, Skills & Abilities Knowledge, Skills, and Abilities: Knowledge of clinical nursing care procedures and protocols. Verbal and written communication skills. Interpersonal skills. Knowledge and understanding of computer systems, tools and programs. Ability to work in a team environment. Responsibilities Navigates patient through the continuum of care. Educates patients (and possibly family members) on topics such as the nature and status of patient's condition and care deliver goals based on patient specific care plan. Serves as liaison for patients/families, providers, nursing and other appropriate staff. Expedites flow of patients through clinic appointments; works with support staff to coordinate and schedule patients appropriately Proactively assesses the needs of the patient prior to arrival through review of clinic provider treatment and appointment schedules. Provides a visible and specific channel through which patients can seek solutions to problems concerns, and unmet needs. Interacts regularly or as needed with the multidisciplinary team, clinic staff, clinical support services, social workers, dietary, patient resource services, financial counseling and other hospital services to ensure integrated care. Participates in and/or leads quality improvement processes to enhance the operations of the program and overall patient satisfaction. Develops, improves, and coordinates a system which organizes the flow of patients from referral through treatment, including evaluation and education and support. The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time. Physical and Environmental Demands Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, occasional exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional activities subject to significant volume changes of a seasonal/clinical nature, occasional work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 25 pounds, occasional crouching/stooping, occasional kneeling, occasional pushing/pulling, frequent reaching, frequent sitting, frequent standing, occasional twisting, and frequent walking (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more). Time Type: Full time FLSA Designation/Job Exempt: Yes Pay Class: Salary FTE %: 100 Work Shift: Day Benefits Eligibility: Grant Funded: No Job Posting Date: 08/3/2026 Job Closing Date (open until filled if no date specified):