Road Operation Specialist

Job description

1- Introduction / Perimeter Vehicle Logistics Transport Pilot guarantees, for flows under responsability, on-time delivery of vehicles to customers, maintaining product quality, maximizing efficiency of transport resources and minimizing inventories. 2- Activity description For transport legs under Vehicle Logistics Transport responsability : Organize, monitor and coordinate execution of end-to-end logistics operations, from Plants to Customers (Dealers, Fleet customers, …) Inform, challenge & support problem solving in case of deviation from the plan Arbitrate between priorities to maximize overall performance Inform proactively partners/customers on transport execution and manage change requirements Challenge and support upstream partners during preparation processes to guarantee feasibility of transport plan Monitor and report transport execution performance (vs contractual KPIs) Animate with partners continuous improvement action plan (incl. landing achievement) Leadtime respect monitoring and information to the Network (dealer, Key Account, NSCs, ...) Management of vehicle traceability in systems Damage vehicle monitoring Management of launching plans and organization of special transport operations Orders and validation of transport and services (PDI/vehicle enhancement) 3- Main deliverables Vehicle Inventory KPIs Transport Order Management Providing Fiat France KPIs for the Hordain team Completing carrier load request files Spot Buy Research Transport of holidays car 4- Main Interactions Main interaction with other departments (Customer / Supplier) : NSC Carflow team, Logistics Service Provider, Logistics Providers (Carriers, Compound Operators), Vehicle Logistics Planning & Performance and Compounds Management, Quality, Order management Profile : Engineering degree 3 to 5 years of experience Needed Skills a. Technical Skills Data collection & processing KPI Analysis & reporting VIN Tracking & Vehicle Status Analytics End-to-end outbound process Load Planning & Volume Calculation Reservation & scheduling management Transport order management Vehicle Inventory Management Stakeholders’ coordination Demand forecasting b. Soft Skills Ability to work in an operational environment Ability to manage the operational performance of its destination market(s) Ability to work with a variety of systems Responsiveness to manage emergencies and priorities Strong customer focus ALTEN MAROC , Filiale du leader mondial de l’ingénierie et du conseil en technologie créé en 2008 et présent à Fès, Rabat, Tétouan et Casablanca, compte aujourd’hui plus de 2200 collaborateurs et vise un centre d’excellence de 3300 ALTENiens en fin 2027. Elle s’impose aujourd’hui comme un acteur stratégique dans l’accompagnement du développement professionnel des ingénieurs. Notre mission : Répondre aux ambitions technologiques de nos clients — grands donneurs d’ordre internationaux — dans les secteurs de l’automobile, du ferroviaire, de la R&D et de l’IT, des télécommunications et des médias. Rejoindre ALTEN MAROC , c’est intégrer un écosystème d’excellence et bénéficier D’un parcours de carrière personnalisé et évolutif D’une politique ambitieuse de développement des compétences D’un environnement de travail stimulant, collaboratif et porteur de sens