Robotic Field Service Engineer

Job description

Company Description Stäubli is a global manufacturing and mechatronics solution provider. A family owned business founded in 1892, Stäubli is an international group headquartered in Pfäffikon, Switzerland, operating in 28 countries with over 6000 employees worldwide Stäubli (UK) Ltd are part of the Stäubli Group and our Robotics division manufactures powerful and high-precision solutions alongside providing Engineering and Technical Support across a variety of industries including Automotive, Food and Beverage, Healthcare, Plastics and many more. We strive for innovation and excellence and are market leaders in many industrial segments. Stäubli guarantees high quality, reliability, and performance - our strong basis for the trusted partnership with our customers worldwide. Job Description We are looking for a Field Service Engineer to join our existing team supporting our Robotics Division, this role will involve both working from our Telford Office and providing coverage for Customers throughout the UK & Ireland. The main responsibilities for this role will involve: Responding to service and breakdown requests with Customers; diagnosing, repairing and troubleshooting on 4-axis & 6-axis robots and associated controllers on a scheduled, emergency or 24/7 basis. Completion of Field Service reports on all customer related activity Liaise with the relevant department in Stäubli France for the return of parts under warranty. Basic programming of Robots (Full Training will be provided). To be included in the 24/7 on call rota. This may require response to call outs outside of standard working hours. To deliver our maintenance/user training courses as and when required Please be aware that candidates must be based within a commutable distance to our Telford office. Qualifications It is essential that candidates have a: Minimum of 3 years automation and/or technical service experience. Full valid UK Drivers licence. Valid passport (or capability to get a passport) as international travel will be required. Willingness to travel 50% - 70% of the time. Experience of electrical/electronic and mechanical troubleshooting, preventative maintenance as well as repair and refurbishment. Experience of reading and interpreting electrical/mechanical drawings and related technical documents. We would also look for Candidates to have good clear communication skills and be comfortable liaising with all levels whilst being able to work with minimal supervision. Additional Information This role will benefit from a Company vehicle, fuel card, and credit card. Staubli UK offer excellent competitive benefits including enhanced annual leave, sick pay and monthly pension contributions alongside private medical cover and a discount benefit hub. #LI-HR1