Room Attendant

Job description

**The Role…** A reliable and friendly **Room Attendant** will provide superb customer service to our guests. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner. To be a successful Room Attendant, you must be honest, organized, dependable and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and be passionate about creating and tidy spaces with a great can-do attitude! **Main Duties** - To ensure cleanliness of guest, deep cleaning rooms on the daily basis, ensure all linen is changed on the daily basis. - Removing of all linen and trash from the room Cleaning of bathrooms and disinfecting. - Replacing all used amenities after every guest Departure. - Prepare bed and with linen, ensure linen is free of stain and or rips. - Reporting of any defects in a guest room and or thru out the hotel. - Vacuum every room Sweep and mop daily. - Understanding and knowledge of property amenities. - Assisting guests as needed. - Performs other duties as assigned by supervisor/manager. **Required Skills/Qualifications** - Basic verbal communication skills. - Flexible schedule. - Ability to understand and follow written and verbal instructions. - Detail oriented. - Ability to multitask and work in a fast paced environment. - Regular and reliable attendance **Physical Requirements** - Must be able to seize, grasp, turn and hold objects with hands. - Must be able to make periodical fast paced movements are required to go from one part of the property to others. - Must be able to move, pull, push, carry or lift at least 30 pounds. - Must be able to occasionally kneel, bend, crouch and climb is required. - Must be able to perform physical activities such as lifting, cleaning, and stooping. - Must be able to stand, walk, lift, and bend for long periods of time. **Why work with us...** Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. - **Health Care + 401K:** Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match - **Paid Time Off:** Full- Time Employees have sick day's + vacation days - **Career Development:** Soho House can progress your career domestically or internationally as well as managerially or technically - **Soho Impact:** Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability - **Learning & Development:** An extensive range of internally and externally run courses are available for all employees. - **Cookhouse & House Tonic:** Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. - **Team Events:** From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. - **Team Meal:** Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.