Routing & Scheduling Coordinator

Job description

Who we are: The GVF Group of Companies empowers farmers to produce meat, milk, and eggs profitably and sustainably for the advancement of human lives, nutrition, and health. Today, the GVF Group is comprised of seven divisions: Grand Valley Fortifiers, Fortified Nutrition, Farmers Depot, Direct Source Commodities, Valley Feeds, True Foods, and On-Farm Business Intelligence. Across all divisions, we are united by a common purpose –helping our customers achieve better results through innovation, partnership, and trusted advice. Founded in 1960, Grand Valley Fortifiers specializes in the formulation, manufacture and sale of high quality, leading-edge mineral premixes for swine, dairy, beef and poultry producers. We create opportunities for livestock & poultry farms to be more profitable by providing innovative products, programs and services which lower feeding and livestock producers costs, maximize animal performance, and increase nutritional and commercial value of our customers products. Why we have this role: We’re looking for a highly organized, solutions-focused, and detail-oriented Routing & Scheduling Coordinator to join our operations team in Cambridge, Ontario. This role plays a critical part in ensuring our customers receive accurate and on-time feed deliveries across Ontario. As the operational hub connecting Customer Service, Production, Warehousing, Loading, and Delivery, you will be responsible for coordinating daily routing and scheduling activities while balancing customer needs, operational efficiency, and delivery performance. If you thrive in a fast-paced environment, enjoy problem-solving, and are passionate about logistics and operations, this is an exciting opportunity to join a growing and collaborative team. Working with us: This is an in-person role based out of our production facility at 486 Main Street, Cambridge, Ontario. Standard working hours are Monday to Friday, 8:30am to 5:30pm. Some flexibility and occasional overtime may be required to support operational and customer needs. What you’ll do: Routing & Scheduling Coordinate and execute daily routing and dispatch activities for outbound feed deliveries across Ontario. Optimize delivery schedules to maximize fleet efficiency, reduce costs, and maintain high service levels. Adjust routes and schedules in real time based on operational changes, customer needs, and logistics constraints. Prepare driver manifests, loader documentation, and dispatch paperwork. Support the efficient movement of products from production through to final delivery. Operations & Cross-Functional Coordination Serve as a key point of coordination between Customer Service, Production, Warehousing, Loading, Delivery, and partner feed mills. Work closely with the Customer Service and Delivery Manager to support delivery execution and operational priorities. Collaborate with drivers, loaders, customer service representatives, and external partners to ensure smooth daily operations. Coordinate supplier pickups and third-party trucking support across Ontario. Communicate proactively regarding schedule changes, delays, and operational risks. Systems & Technology Utilize Roadnet Omnitracs and D365 ERP systems to manage scheduling, dispatching, and order flow. Maintain accurate and timely information across operational systems. Leverage technology and reporting tools to identify efficiencies and improve workflows. Support continuous improvement initiatives related to routing, scheduling, and operational performance. Customer Service Support Partner closely with Customer Service to prioritize urgent orders and respond to delivery inquiries. Provide backup support to the Customer Service team by assisting with customer order entry and processing as needed. Support timely resolution of delivery-related issues and customer concerns. Maintain flexibility to support operational needs, including occasional after-hours or weekend coordination. Your background includes: 3+ years of experience in dispatching, logistics, transportation, routing, or supply chain operations Experience with Roadnet Omnitracs or similar routing/dispatch software is required Experience with Microsoft D365 ERP systems is strongly preferred Strong technical aptitude and ability to quickly learn and leverage systems Excellent organizational and problem-solving skills Ability to manage multiple priorities in a fast-paced operational environment Strong communication and coordination skills across multiple departments High attention to detail and accountability for execution Customer-focused mindset with a collaborative approach to teamwork Why work with us: Canadian Family-Owned and Operated Company Competitive wages Extended health and dental benefits RRSP matching program Profit sharing bonus Donation matching program Professional development opportunities Be part of a company that values integrity, innovation, and giving back. Living our values: We’re a family-owned business that values its people and the communities we serve. We are committed to providing a supportive and respectful workplace, offering competitive compensation and benefits, and investing in our employees’ success. Whether through our work with customers, our support of employees, or our community involvement, we strive to live our values every day. Passion: Serving customers innovatively and well. Humble Confidence: Confidently choosing to forgo our status, deploy our resources and use of influence for the good of others before ourselves. Integrity: Consistently honest while honouring commitments with our customers, co-workers and suppliers. Professional: Committed to excellence in the way we lead, serve and relate. Caring: With a servant heart, truly caring for customers and co-workers. Find satisfaction in assisting with others’ challenges and joy in witnessing their success. All interested applicants are asked to apply with a copy of their resume. We thank all applicants for their interest however, only candidates considered for the position will be contacted for an interview.