Royal Caribbean - Asst Housekeeping Manager

Job description

ACTIVE ONLINE INTERVIEW POSITION DESCRIPTION: Works in conjunction with the Housekeeping Director to coordinate, schedule, and supervise the day-to-day activities of the stateroom, public areas, open decks housekeeping function. Responsible for overseeing his/her assigned areas Public areas day/night, Crew area and Pool area. BENEFITS: Free food & accommodation (as it's stripe position, you get a single cabin) Perfect chance to travel the world Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Enjoy activities for crew (gym, social activities, crew events, etc) Earn recognition and career advancement opportunities RESPONSIBILITIES Directs, coaches, supports, supervises and evaluates (in conjunction with the Housekeeping Director) the performance of all direct reports. Manages the assignment of duties, responsibilities and workstations to his/her staff Develop, observes and evaluates staff and work procedures to ensure quality standards and service are met. Presents overtime needs to Housekeeping Director for final approval. Collaborates with the Housekeeping Director, to review the requirements of the day’s schedules, guest requirements, guest comments and other related details. Perform daily meetings with staff to review changes and/or revisions to programming based on itinerary, weather conditions, demographics, etc. Responds to guest concerns in a considerate, professional and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operations, in order to assist guests and crewmembers with inquiries. Responsible to conduct ten stateroom inspections daily and one stateroom in each section during embarkation day to ensure that company standards are followed and maintained continuously. REQUIREMENTS: Good level of English One to two years housekeeping supervisory experience in an upscale hotel, resort or cruise line (shipboard experience preferred). Minimum one to two years previous cleaning experience, preferably in an upscale hotel, resort or cruise line (shipboard experience preferred) Knowledge of proper cleaning techniques, requirements and use of equipment. Knowledge of proper chemical handling. Last updated: April 20, 2026 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: