RUCKUS Distribution Account Manager

Job description

Innovation Starts With You Propel your career at Belden, where innovation creates possibilities—for our people, our customers, and the communities we serve. We connect people, information, and ideas to solve the world’s most complex connectivity challenges, turning curiosity into meaningful impact. Here, you’ll take on work that challenges you, supports your growth, and empowers you to shape what’s next. You’ll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business—creating value in the world around us. Together, we are shaping the future of digitization and paving the way for the next generation of innovation. Ruckus Networks, now part of Beldenn, is seeking a highly qualified Distribution Account Manager to join our team. This role will be responsible for managing distribution relationships within North America. The ideal candidate resides in the Chicago area or Midwest region of the United States. For the hard-working people in the world’s most demanding industries, “good enough” networking isn’t good enough. They need networks that meet their organization’s exact needs. RUCKUS® builds and delivers purpose-driven networks that perform in the toughest environments. Together with our trusted go-to-market partners, we empower our customers to deliver exceptional experiences to the guests, students, residents, citizens, and employees who are counting on them. If you’re passionate about sales and building positive relationships, this is the role for you! . Key Responsibilities: The Distribution Account Manager will oversee all business operations through assigned distribution partners. Reporting to the Vice President of Global Distribution, the individual will manage, develop, and drive the success of distributors, collaborating closely with local Channel and End-User sales teams. The successful candidate will identify and execute strategic initiatives to distinguish Ruckus Networks and generate incremental revenue through distributors, facilitating effective adoption and growth of both new and existing products. A specific emphasis will be placed on supporting distributors in recruiting and developing new distribution-managed resellers. Operational Efficiency: Serve as the primary operational contact for assigned distributors, promptly addressing inquiries to maintain seamless collaboration. System Expertise: Resolve platform-related issues faced by distributors, including portal access, login troubleshooting, and CPQ matters such as license allocation. Program Adoption & Enablement: Clearly communicate program details, provide progress updates, and assist distributors in accessing necessary training and certifications. Channel Pipeline Optimization: Coordinate pipeline management and supply requirements in partnership with distribution. Business Insights Enhancement: Prepare reports for Quarterly Business Reviews (QBRs) and ROI analyses and contribute to distribution-focused presentations for internal and external audiences. Channel Marketing Support: Promote high attendance at distributor marketing events and ensure thorough follow-up to maximize sales conversions. Process Streamlining: Evaluate and refine operational workflows, document improvements, and facilitate ease of business for distributors. Required Qualifications: Distribution Management Experience: Minimum of 3 years' experience in distribution and channel relationship building/partner management, preferably within the technology sector and involving Distributors, Resellers, System Integrators, alliances, and strategic partners. Distributor/Channel Mindset: Comprehensive understanding of indirect sales models and the pivotal role of distribution partners in the technology ecosystem; ability to articulate and align business strategies from both the distributors and Ruckus solution perspectives. Operational Acumen: Demonstrated proficiency in complex internal systems (such as Salesforce CRM and Partner Portals) and strong process improvement skills. Service & Support Excellence: Proven capability to manage a high volume of diverse inquiries, maintaining responsive liaison to ensure partner satisfaction. Communication & Clarity: Exceptional written and verbal communication skills, with the ability to explain intricate program details and operational procedures effectively. Data & System Discipline: Experience in sales data management, pipeline maintenance, and use of reporting tools for business review purposes. Motivation: Strong motivation and integrity, complemented by interpersonal, project management, negotiation, change management, problem-solving, and process management expertise. Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. This position's expected total compensation (base salary and commission range) is $160,000 - $240,000. The candidate will be rewarded with a comprehensive benefits package, including medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options. #LI-MK1 #LI-Remote Let’s Create Possibilities Together. Join a global community shaping the future of intelligent connectivity. At Belden, you’ll help push the boundaries of technology and write the next chapter of innovation, creating possibilities for your career, your future, and the world around you. These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.