RUCKUS Sr. Director, Hospitality

Job description

Innovation Starts With You Propel your career at Belden, where innovation creates possibilities—for our people, our customers, and the communities we serve. We connect people, information, and ideas to solve the world’s most complex connectivity challenges, turning curiosity into meaningful impact. Here, you’ll take on work that challenges you, supports your growth, and empowers you to shape what’s next. You’ll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business—creating value in the world around us. Together, we are shaping the future of digitization and paving the way for the next generation of innovation. Regional Sales Director – North America Hospitality (NAR) Position Summary RUCKUS Networks is a global leader in advanced wired and wireless networking solutions, delivering industry-leading connectivity experiences for the hospitality market. We are seeking a results-oriented Regional Sales Director (RSD) to lead our North American Hospitality sales organization. This leadership role is responsible for driving revenue execution across the United States and Canada by leading a high-performing sales team, developing strategic channel partnerships, ensuring forecast accuracy, and executing the North American hospitality sales strategy. The ideal candidate is an experienced sales leader with strong operational discipline, exceptional coaching skills, and a proven ability to build predictable sales execution through partner engagement and disciplined pipeline management. This position works closely with the Global Hospitality Strategy Leader, who owns worldwide hospitality strategy, hotel brand relationships, and long-term market direction. The ideal candidate for this role will reside either in the United States or Canada. Primary Responsibilities Sales Leadership Lead, coach, mentor, and develop a team of Hospitality Account Managers and Inside Sales professionals. Establish clear performance expectations and accountability across the sales organization. Conduct regular pipeline reviews, territory planning, opportunity coaching, and business reviews. Foster a high-performance culture focused on collaboration, execution, and customer success. Revenue & Forecast Management Own North American Hospitality sales forecast accuracy. Drive disciplined opportunity management within Salesforce (SFDC). Monitor pipeline health, conversion rates, forecast risk, and revenue attainment. Develop quarterly and annual territory execution plans. Ensure forecasting reflects realistic execution while identifying upside opportunities. Channel & Partner Management Build strong executive relationships with: Hospitality-focused LAN Service Providers (LSPs) Distribution partners Strategic reseller partners System Integrators Develop joint business plans with strategic partners. Drive partner enablement, pipeline development, and sales execution. Identify new partner opportunities that expand RUCKUS market presence. Sales Execution Drive execution against quarterly and annual revenue targets. Identify growth opportunities across existing accounts and new business. Assist sales teams with complex opportunities, pricing strategy, competitive positioning, and executive engagement. Remove barriers preventing successful deal closure. Cross-Functional Collaboration Partner closely with: Global Hospitality Strategy Product Management Marketing Sales Operations Distribution Finance Customer Experience to ensure effective execution of regional business priorities. Operational Excellence Maintain disciplined use of Salesforce CRM. Ensure opportunity hygiene and accurate forecasting. Track KPIs including: Revenue Pipeline Growth Win Rates Forecast Accuracy Partner Performance Team Productivity Deliver regular business reviews and executive reporting. Qualifications Bachelor's degree in Business, Marketing, Engineering, or related discipline (or equivalent experience). 8+ years of enterprise technology sales experience. 5+ years leading high-performing sales teams. Hospitality technology industry experience strongly preferred. Experience selling through indirect channel partners. Strong Salesforce CRM experience. Demonstrated success managing multimillion-dollar sales organizations. Excellent executive communication and presentation skills. Preferred Experience Hospitality networking or infrastructure solutions Wi-Fi Switching Cloud networking Managed services Enterprise networking Hotel technology ecosystem Distribution-led sales models Success Measures Success in this role will be measured through: Achievement of North American Hospitality revenue objectives Forecast accuracy Pipeline growth and health Team performance and employee development Partner engagement and productivity Salesforce operational excellence Customer and partner satisfaction Travel Approximately 40–50% travel throughout North America. Attendance at major hospitality and technology industry events. Customer, partner, and internal leadership meetings. Let’s Create Possibilities Together. Join a global community shaping the future of intelligent connectivity. At Belden, you’ll help push the boundaries of technology and write the next chapter of innovation, creating possibilities for your career, your future, and the world around you. These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.