S&C GN - Tech Strategy & Transformation - Transformation Coach - Manager

Senior Manager – Transformation Office Join our team in Technology Strategy & Transformation for an exciting career opportunity to enable our most strategic clients to realize exceptional business value from technology Practice: Technology Strategy & Transformation, Global Network Areas of Work: Transformation Management, Value Realization, Agentic AI, AMS/IMS Transformation Level: Senior Manager (Level 6) Location: Bangalore / Gurugram / Mumbai / Pune / Chennai / Kolkata / Hyderabad Years of Experience: 12 to 17 years Explore an Exciting Career at Accenture Are you passionate about driving large-scale technology transformation and unlocking measurable business value for global clients? Do you bring deep expertise in Transformation Management, Value Realization, and the next generation of AI-powered delivery approaches? If yes, this is the right opportunity for you. Join Accenture Technology Strategy & Transformation and take on a senior leadership role, guiding global clients on their most complex transformation journeys — powered by the latest in Agentic AI and applied across demanding Technology environments. The Practice – A Brief Sketch Technology Strategy & Transformation Practice is part of Accenture Strategy and focuses on our clients’ most strategic priorities. We help clients achieve growth and efficiency through innovative transformation initiatives, redefining business models and delivery approaches. As a Senior Manager, you will lead high-impact engagements and shape transformation strategy at the enterprise level. Here are some of the key initiatives you will drive: Transformation Management Office (TMO) Leadership: Leading end-to-end setup and governance of Transformation Management Offices for large, complex client programs spanning business and technology. Agentic AI-Powered Value Delivery: Identifying and deploying Agentic AI solutions within transformation programs to automate tracking, analysis, and realization of business value. AMS/IMS Transformation Governance: Driving value realization and performance management across Application & Infrastructure Management Services engagements in close partnership with technology leadership. Role Overview We are looking for a Senior Manager with proven expertise in Transformation Management to lead and shape our clients’ most ambitious transformation programs. The ideal candidate brings a strong consulting foundation, deep AMS/IMS knowledge, and the ability to manage value delivery within complex managed services environments. You will work closely with C-suite stakeholders, technology leaders, and delivery teams to architect, mobilize, and execute transformation programs — ensuring measurable business outcomes are tracked, governed, and realized throughout the engagement lifecycle. Key Responsibilities Lead Transformation Management & Value Realization Set up and run Transformation Management Offices (TMO) / Value Realization Offices (VRO) for large-scale client engagements, owning governance, reporting, and value tracking end-to-end. Conduct and facilitate value discovery workshops to identify business objectives, key value drivers, and measurable KPIs during the business blueprint phase. Build detailed business cases for transformation initiatives, working with business and functional leaders to track and report actual performance against targets. Collaborate with multiple stakeholders to drive measurement, reporting, and analysis of business metrics and analytics. Devise, measure, and report on key performance metrics (KPIs), value trees, and reporting dashboards to ensure business value is continuously tracked and communicated. Leverage prior hands-on experience using AI to manage large-scale transformation programs — including AI-assisted program tracking, intelligent reporting, and decision-support to improve governance outcomes and delivery speed. Drive Agentic AI-Powered Transformation Apply hands-on expertise in AI Agents and agentic architecture to automate and accelerate transformation management activities — including status tracking, risk identification, value analysis, and reporting. Identify opportunities within client programs where Agentic AI can meaningfully improve program governance, decision-making, and value realization speed. Articulate and demonstrate prior experience using Agentic AI in transformation contexts to clients and internal stakeholders, building confidence and adoption. Stay current with the evolving landscape of AI agent frameworks and proactively recommend their application within ongoing engagements. Managed Services (AMS/IMS) Transformation & Value Management Lead value realization and transformation management across AMS/IMS engagements, partnering closely with tech leadership and subject matter experts. Design and own end-to-end service delivery SLA/KPI for the managed services engagement, ensuring compliance, service quality, and customer satisfaction. Drive governance frameworks for transformation initiatives, covering operating model design, continuous improvement, and stakeholder reporting. Provide strategic advisory to clients on evolving their AMS/IMS engagements from cost-center to value-center models — including automation-led efficiency, outcome-based delivery, and embedding value realization checkpoints within contract and delivery cycles. Stakeholder Engagement & Client Advisory Serve as a trusted advisor to C-suite and senior technology leaders, architecting and guiding transformation journeys with authority and clarity. Apply a cross-enterprise perspective spanning business and technology stakeholders, navigating ambiguity to pursue a consistent transformation vision. Collaborate with internal team members — business unit leaders, process owners, and IT teams — to capture feedback, align on initiatives, and manage change effectively. Maintain strong internal and client relationships through consistent delivery, proactive communication, and executive-level presence. Team Leadership & Capability Building Lead and mentor large, cross-functional consulting teams, planning and structuring analytical work, facilitating team workshops, and developing actionable recommendations. Demonstrate a proven track record in developing younger talent and building high-performing teams within a fast-paced consulting environment. Foster a culture of innovation, collaboration, and continuous learning across delivery teams. Core Skillsets Transformation Management & Value Realization Deep expertise in setting up and operating TMOs and VROs for large-scale digital transformation programs. Strong command of KPI frameworks, value trees, business case development, and performance dashboards. Prior exposure using AI to manage large transformation programs — AI-driven dashboards, intelligent tracking, and analytics to enhance program visibility and value outcomes. Managed Services (AMS/IMS) Transformation Expertise Extensive understanding of AMS/IMS and its evolving value proposition — including the shift from traditional managed services to automation-led, outcome-driven, and cloud-native delivery models. Understanding of AMS/IMS from a solution architecture and deployment perspective — how engagements are scoped, designed, and structured beyond operational delivery. Strong grasp of outcome-based and contingency-based value realization models in AMS/IMS contexts — gain-share, risk-reward, SLA-linked incentives; a clear viewpoint is expected even without direct operating experience. Experience in structuring and solutioning large-scale AMS/IMS engagements with an embedded value element — understanding how value commitments are shaped at deal phase and translate into delivery accountability. Agentic AI & AI-Powered Delivery Familiarity with deploying GenAI and LLM-based tools for transformation management activities is a baseline expectation; hands-on experience with Agentic AI and agentic architecture is strongly preferred. Demonstrated ability to identify and articulate Agentic AI use cases within transformation programs and apply them to improve governance and value realization outcomes. Consulting & Advisory Strong consulting foundation — strategic analysis, program management, business architecture, and C-suite stakeholder engagement. Facilitation skills across Design Thinking, Value Stream Mapping, and transformation roadmap sessions. Good to Have Skills Industry Depth Experience in Financial Services, Retail, Consumer Goods, Telecommunications, Life Sciences, Transportation, Hospitality, Automotive/Industrial, or Mining and Resources. Change Management & OCM Exposure to formal Organizational Change Management (OCM) methodologies. Experience leading change interventions as part of large-scale business and technology transformation. Cloud & Platform Transformation Familiarity with cloud transformation programs (AWS, Azure, GCP) and their intersection with AMS/IMS and value management. Read More About Us The Rise of Forerunners Recent Blogs What’s in it for you? An opportunity to work on transformative projects with key G2000 clients. Potential to co-create with leaders in strategy, industry experts, and business intelligence professionals to shape innovative solutions leveraging emerging technologies. Ability to embed responsible business into everything — from how you serve clients to how you operate as a professional. Personalized training modules to develop your strategy & consulting acumen and grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 786,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at . About Accenture Strategy & Consulting Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on digital disruption, redefining competitiveness, operating and business models, and the workforce of the future helps our clients find future value and growth in a digital world. To bring this global perspective to our clients, Accenture Strategy’s services include those provided by our Capability Network — a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. For more information visit . Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team . Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. Your Experience Counts! Masters’s degree required; MBA from a Tier-1 institution is strongly preferred. 12–17 years of large-scale consulting experience, managing teams in a consulting environment or as part of an organization’s internal strategy/transformation capability. 5+ years of direct experience leading or contributing to a Value Realization Office (VRO) or Transformation Management Office (TMO) for large programs. Strong prior experience in Managed Services transformation and value management, working alongside technology leadership and delivery teams. Experience leading or managing large cross-functional teams: planning/structuring analytical work, facilitating workshops, and developing executive-level recommendations. Working knowledge of KPIs, value trees, and other relevant measures specific to large digital transformation programs. Demonstrated hands-on exposure to Agentic AI and AI agent frameworks applied within enterprise transformation or program governance contexts. Experience leading workshops using techniques such as Design Thinking, Value Stream Mapping, User Story Mapping etc. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.