S&C GN - TS&T – Digital Foundations - AI Op Model & Governance - Senior Manager

AI Op Model & Governance — Senior Manager Join our team in Technology Strategy & Transformation for an exciting career opportunity to enable our most strategic clients to realize exceptional business value from Data Management, AI & Data Governance, and AI Operating Model design. Practice: Technology Strategy & Transformation, Global Network Areas of Work : AI & Data Operating Model & Governance Level : Senior Manager Location : Bangalore / Gurugram / Mumbai / Pune / Chennai / Kolkata / Hyderabad Years of Experience : 14 to 20 years Explore an Exciting Career at Accenture Do you believe in creating an impact? Are you a problem solver who enjoys working on transformative strategies for global clients? Are you passionate about being part of an inclusive, diverse and collaborative culture? Then, this is the right place for you! Welcome to a host of exciting global opportunities in Accenture Technology Strategy & Transformation. The Practice — A Brief Sketch The Technology Strategy & Transformation Practice is a part of Accenture Strategy and focuses on the clients' most strategic priorities. We help clients achieve growth and efficiency through innovative R&D transformation, aimed at redefining business models using agile methodologies. As part of this high-performing team, you will work on scaling AI & Data — and the governance that makes it trustworthy — to power every single person and every single process. You will be part of our global team of experts who work on the right scalable solutions and services to help clients achieve their business objectives faster. AI Operating Model Design: Define structural and process changes required to move from AI pilots to enterprise-scale AI operating models, including AI Centre of Excellence design, org design, and ways of working. AI Governance & Risk Management: Design pragmatic AI governance frameworks that define policy and guardrail structures across Responsible AI, model risk, privacy, security, compliance, human oversight, and third-party AI usage. Data Operating Model & Data Management: Design governance structures, policies, data stewardship frameworks, and accountability models for enterprise data at scale, including regulatory compliance (GDPR, DPDP, CCPA) and data ownership frameworks. Define MDM architecture, golden record strategy, entity resolution, and data domain ownership across the enterprise using leading MDM platforms. Establish data quality frameworks including data profiling, data cleansing, data validation, DQ monitoring, and remediation processes to ensure trusted data at scale. Design and implement metadata management, data lineage, data discovery, business glossary, and enterprise data catalog capabilities using platforms such as Collibra and Alation. What's in It for You? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Global Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit Accenture Global Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Bring Your Best Skills Forward to Excel in the Role AI Operating Model Design: Define the structural, governance, and process changes required to move from AI pilots to enterprise-scale adoption. Shape AI target operating models covering AI Centre of Excellence design, federated vs. centralized ownership, talent and capability model, operating cadence, and cross-functional ways of working across business, data, technology, risk, and legal teams. Establish pilot-to-scale frameworks including use-case intake and prioritization, value tracking, lifecycle management, model ownership, MLOps/LLMOps handoffs, business adoption, and change enablement. Drive role clarity, process integration, and service management models to embed AI into enterprise delivery and business operations at scale. AI Governance & Risk Frameworks: Design pragmatic AI governance frameworks that balance innovation, control, and regulatory readiness. Define policy and guardrail structures across Responsible AI, model risk, privacy, security, compliance, human oversight, and third-party AI usage. Establish governance processes for use-case triage, risk classification, approval workflows, documentation standards, testing and validation, monitoring, incident response, and periodic review. Advise clients on controls for GenAI and traditional AI across data access, prompt and output risk, explainability, transparency, bias and fairness, traceability, and model lifecycle accountability. Translate emerging regulatory expectations and enterprise risk requirements into actionable governance operating mechanisms, roles, forums, and reporting. Data Operating Model & Data Management: Define a Data & Analytics Operating Model to manage data across organizations, with working exposure to core data management disciplines including data governance, stewardship, accountability, master data concepts, and data quality practices. Support the design of data ownership models, governance forums, policy structures, quality controls, and domain-based roles. Bring a practical understanding of concepts such as golden record, reference data, entity resolution, profiling, monitoring, remediation, and trust enablement as good-to-have capabilities in broader AI and data transformation engagements. Establish frameworks for effective data governance across multi-speed implementations. Define data ownership, data policy, data stewardship roles, accountability frameworks, regulatory compliance (GDPR, DPDP), and associated processes. Drive Data Capability Maturity Assessments for clients. Design and implement metadata management capabilities, data lineage, data discovery, business glossary, and enterprise data catalog solutions. Demonstrate expertise in tools such as Collibra, Alation, and data observability platforms. Data Platform & Cloud Strategy: Demonstrate a fair understanding of data platform strategy for data-on-cloud migrations, big data technologies, large-scale data lake, and DW-on-cloud solutions. Utilize strong expertise in cloud data platforms — Google BigQuery, Azure Synapse, AWS Redshift — or equivalent. Executive Advisory & Stakeholder Engagement: Lead discovery workshops and executive design sessions to identify Data & AI opportunities, clarify business pain points, and align stakeholders on strategic priorities. Demonstrate consulting-led problem structuring, hypothesis-driven thinking, and the ability to translate ambiguity into actionable recommendations, roadmaps, and investment cases. Engage confidently with CIO, CTO, CDAO, and business leadership on target state architecture, AI governance, operating model decisions, transformation sequencing, and value realization. Use strong presentation, storytelling, and facilitation skills to influence senior stakeholders and drive alignment across business and technology teams. Budgeting & Proposals: Manage budgeting and forecasting activities and own proposals response for AI Op Model engagements. Your Experience Counts! MBA from a tier 1 institute preferred. 7 – 10 years of Strategy Consulting experience at a consulting firm. 5+ years of experience on projects showcasing skills across AI operating model design, AI governance and Responsible AI, enterprise operating model design, org design, governance forums, policy and control frameworks, and broader data management exposure including data governance, stewardship, accountability, metadata, data catalog, lineage, and foundational MDM and data quality concepts. Proven experience leading cross-functional discovery and design workshops, driving structured discussions to extract insights, align diverse stakeholders, and translate inputs into clear value propositions, recommendations, and actionable roadmaps. Demonstrated consulting experience working with CIO, CTO, CDAO, and senior business stakeholders to shape transformation agendas, define target states, build executive-ready recommendations, and drive alignment on operating model, governance, and technology decisions. Working exposure to one or more data management domains such as Data Governance, Master Data (MDM), Data Quality, Metadata Management, or Data Catalog is desirable, as a good-to-have capability supporting broader AI and data transformation programs. Experience in one or more technologies in the data governance space: Collibra, Alation, Talend, Informatica, SAP MDG, Stibo, Alteryx, or equivalent. Experience in at least two MDM technologies — Informatica MDM, Reltio, SAP MDG, or equivalent. Deep understanding of data supply chain and building value realisation frameworks for data transformations. 5+ years of experience leading or managing teams effectively including planning/structuring analytical work, facilitating team workshops, and developing Data & Analytics strategy recommendations as well as developing POCs. Knowledge of enterprise data architecture concepts through practical experience — Digital Core, Data Mesh, API-first, AI Centre of Excellence design. Foundational understanding of data privacy (GDPR, DPDP, CCPA) and Responsible AI is desired. Strong understanding in any of the following industries preferred: Financial Services, Retail, Consumer Goods, Telecom, Life Sciences, Transportation, Automotive/Industrial, or equivalent. CDMP Certification from DAMA preferred. Cloud Data & AI Practitioner Certifications (Azure, AWS, Google) desirable but not essential. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.