S&R Coordinator - Amanpulo

Job description

Location Overview Join our team in Amanpulo. Blissfully marooned in the Cuyo Archipelago of northern Palawan in the Philippines, Amanpulo lies on Pamalican Island, a private island fringed with white sand beaches and pristine reefs. Offering a back to nature experience in supreme comfort and privacy, this tropical paradise is lapped by calm clear seas ideal for water sports, while sandy tracks lead to deserted coves and jungle-clad lookouts. Role The Sports & Recreation Coordinator plays an important role in creating engaging and memorable recreational experiences for guests. The position is responsible for coordinating and supporting a variety of sports, water sports, and recreational activities while ensuring smooth daily operations, guest safety, and high service standards. The coordinator provides guests with accurate information and personalized recommendations based on their interests and encourages participation in available activities. The role also supports the maintenance of activity areas and equipment and assists in continuously improving programs based on guest feedback and operational needs. Responsibilities: Manages the daily administrative tasks of the Sports & Recreation Department. Responds to guests’ inquiries regarding the best spots for diving and snorkeling. Provides guests with information about available water sports activities. Welcomes guests to activities, introduces them to other participants, explains facility rules, and encourages participation. Coordinates and implements social activities for guests. Assists the Sports & Recreation Manager in planning, organizing, implementing, and evaluating day-to-day activity programs and special events. Assists with special projects and contributes ideas to support the growth of the department. Checks guest access, answers phone calls, and assists guests with information and services. Works collaboratively as a team member and accepts special assignments within or outside the department as requested by the Immediate Head. Provides assistance to guests participating in activities to ensure their needs and inquiries are properly addressed. Qualifications Bachelor’s degree in Hotel and Restaurant Management, Tourism Management, Sports and Recreation Management, or a related field. Minimum of 2–5 years of experience in sports and recreation, guest activities, or other related hospitality operations. Prior experience with international or luxury hotel brands is an advantage. Knowledge of sports and recreational activities, including water sports, snorkeling, and diving activities. Familiarity with Microsoft Office Suite, especially Excel. Good administrative and organizational skills in coordinating activities and guest requests. Strong attention to detail in handling guest information, activity schedules, and other departmental requirements. Excellent communication skills, both verbal and written, in English; additional languages are a plus. Customer service-oriented with a professional, approachable, and courteous demeanor. Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. Strong problem-solving and decision-making abilities. Team player with the ability to work independently when needed. Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we prioritise and support your career journey, making you feel valued, included and at home. Three Duty Meal Amanpulo Employee Discount Vacation Leave, Sick Leave, Vacation Leave Health and Life Insurance If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to join us on our journey.