SaaS Enablement & Governance Lead

Job description

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. - We lean in: ownership over titles, outcomes over intentions. - We fight for excellence: high standards, direct, ego-free feedback. - We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. THE ROLE We are hiring our first SaaS Enablement & Governance Lead to own the lifecycle of Legora's entire SaaS and AI portfolio, from enterprise platforms down to the tail of team-level and expensed purchases: intake, renewal, decommissioning, and everything between. You'll be based in our New York office, reporting to the Head of IT. Procurement works the strategic head of spend. This role is the oversight layer across all of it: the ~90% of applications that never reach a sourcing process are where risk and sprawl accumulate, and they are yours. We build AI for lawyers, and we hold our own software estate to the bar our customers hold us to. You'll partner with FP&A, Procurement, and Security, and run the function the way an AI-native company should: agents and automation do the repetitive work, your time goes to judgment. Whether that runs on a commercial platform or tooling you build with LLMs and agents is your call to make and defend. What You'll Do Software & AI asset management - Own the single source of truth for every SaaS and AI application: licenses, entitlements, owners, integrations, and dependencies, kept current by automated discovery. Security's supply-chain-risk program builds its dependency and criticality map from this record, one inventory, two lenses. - Track utilization against entitlements, reclaim inactive and duplicate licenses, and rightsize the portfolio against explicit cost-avoidance targets. - Hunt down shadow IT and shadow AI, expense-report purchases, self-serve signups, free-tier tools, and bring each one under management with an owner, a risk posture, and a renewal date. - Manage usage- and token-based pricing, and forecast the volatile AI spend that per-seat license counts miss. AI tool governance - Own the commercial and governance substrate for AI tools, the sanctioned-vs-restricted catalog, licensing, and spend. AI Enablement drives adoption and training; Corporate Security enforces the technical guardrails. - Enforce AI vendor terms commercially, training-on-data, data retention, confidentiality, and model-change clauses in contracts and renewals, with risk and compliance review owned by Security and Legal. - Build agentic workflows for the function itself (discovery, license reclamation, renewal tracking, provisioning), with a human in the loop where judgment demands it. Anything manual twice a quarter gets automated. Vendor management - Own software and SaaS vendor relationships as an engineering-level partner: roadmap input, escalations, SLAs, and performance reviews. (Hardware, AV, and physical-site vendors sit with Workplace Technology.) - Build and run a single front door for software and AI requests: paved paths that encode security, privacy, and spend policy, so the sanctioned route is also the fastest one. Risk assessment routes to Security's supply-chain-risk program, whose requirements gate adoption. Renewals, cost optimization & FinOps - Own the renewals calendar across the full portfolio; forecast and surface renewals well ahead of deadlines so nothing auto-renews by default. - Partner with Procurement on strategic, high-spend negotiations; own commercial terms and true-ups across the long tail yourself. - Run FinOps for software and AI spend: consolidate overlapping tools, retire what isn't used, and execute decommissioning, contract wind-down, license teardown, access removal, with Security verifying risk closure on critical vendors. Configuration, integration & identity - Manage SaaS configuration as code where possible, auditable and version-controlled, remediating operational drift, with security posture findings owned by Corporate Security. - Build integrations against SaaS APIs where they serve the governance loop: discovery, utilization data, reclamation, and provisioning. - Onboard every application to SSO and SCIM as part of intake, and drive license reclamation from joiner/mover/leaver signals, on the identity platform Corporate Security owns, supplying the data for access reviews that Security runs. Governance, security, compliance & reporting - Own SaaS-related SOC 2 evidence and third-party application governance as the system owner. - Report utilization, savings, renewal pipeline, AI spend, and compliance to IT leadership and Finance, one number set that FP&A, Procurement, and Security all work from. What You Bring - 5+ years in software/SaaS asset management, IT vendor management, business systems, IT/enterprise applications, or IT procurement, with clear ownership of license and vendor work. - Cost optimization: a track record of license rightsizing, renewal negotiation, tool consolidation, and measurable savings. - Commercial fluency: comfortable owning negotiations and reading licensing models, including consumption/usage-based and AI pricing, true-ups, and contract terms. - Portfolio tooling: has run SaaS discovery, utilization, and license management at scale (commercial platform, pipelines they built, or both), with grounded opinions on when to buy and when to build. - Automation & integration: builds with LLM/agent workflows, iPaaS, and scripts against SaaS APIs (e.g., Python), and uses AI tools daily in their own work. - Identity governance: SSO/SAML/OIDC and SCIM (Okta or Entra) and how access drives license consumption. - AI-era judgment: has evaluated and governed AI tools and can read AI-vendor data terms. - Analytical & cross-functional: builds utilization and forecast models, and partners credibly with Finance, Procurement, Security, and tool owners. Nice to have - Experience at a legal, financial, or otherwise regulated / high-trust company. - Has stood up a FinOps practice; exposure to procurement and finance systems (Zip, Coupa, NetSuite, Workday/Adaptive). - Built process and tooling from scratch at a fast-scaling company. - Certifications: ITIL, FinOps Certified Practitioner, or ServiceNow CIS-SAM. WHAT’S IN IT FOR YOU - Global collaboration: Partner with teams and clients across Europe, APAC, and North America. - Competitive package: Comprehensive salary, benefits, and tools for success. - Meaningful work: Your efforts shape how thousands of lawyers use AI daily. - In-person environment: Union Square office designed for ambitious builders and company provided lunch daily. - Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision - Multiple medical plan options through Aetna and Kaiser Permanente - HSA or Healthcare FSA (based on plan selection) - Dental plans via MetLife - Vision plans via Vision Care Family Support - Generous parental leave - Free access to Maven Clinic - Dependent Care FSA - Free One Medical membership for employees and dependents Additional Perks - Pre-tax commuter benefits - Life Insurance + STD/LTD - 401(K) with generous company match - Unlimited PTO - Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.