SaaS Implementation Engineer - EMEA (German Speaking)

Job description

Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. At Siemens Healthineers, we offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Our Global Team: We are a team of more than 72,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. Our Culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Captures, analyses and evaluates technical conditions regarding the technical feasibility of a project. Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Role Description: Build credibility with technical, clinical, and business stakeholders. Be comfortable discussing and configuring network connectivity to the Varian Cloud (AWS and Azure), setting up/troubleshooting HL7 messaging, Cloverleaf, addressing security configuration needs/concerns, discussing, and configuring VPNs, Whitelisting, and working cross-functionally within Varian to deliver a memorable, positive customer experience Provide customer-facing technical expertise, primarily during implementation, across domains such as networking, data interoperability, security, and operations for Varian's Software-as-Service portfolio Serve as an active part of the SaaS Enablement Team to deliver a successful implementation from kick-off through go-live Develop and foster relationships with the internal customers: SaaS project team, other partners inside Varian’s network Update and maintain customer cloud supported products environments as needed Compile status reports to the assigned project manager/manager Collect and analyze data providing feedback identifying opportunities to improve the implementation and customer satisfaction Performs cloud product installations and configuration, as well as on premise connectivity, using system tools where available for implementation and upgrades Promptly respond to incidents and other events as necessary Works with cloud-based and on premise (physical and virtual) environments, operating systems, databases and other software and networking technologies Reviews scope of work for assigned tasks and tracks to completion Reviews customer IT infrastructure and project plans to ensure they meet documented installation requirements Completes all necessary task documentation to meet Varian’s Quality processes and procedures Requires limited direct supervision Attend planning calls and provide technical input as needed Complete company provided training within prescribed timelines Reports to the Director of the SaaS Enablement Team Requirements and Qualifications Able to work in fast paced environment and on multiple tasks in organized, efficient manner Excellent communication skills Passion for delivering excellent customer experience ratings 2-5 years’ experience Cooperative and composed, good team player Willingness to travel to designated events Professional full fluency in English & German Typical Education and Experience: Bachelor’s Degree or equivalent in a technical discipline with some post-Graduate work (or equivalent experience). Required: experience using Microsoft Office suite, (Word, Excel, PowerPoint, etc.) Required: Experience in IT, Cloud and Networking Desired: Experience with Flowchart and Diagraming Software Our global team: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Who we are: We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. As an equal opportunity employer, we welcome applications from individuals with disabilities. We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities. To all recruitment agencies: Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated. #LI-OS1 #LI-Remote At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site. As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.