Sage Enterprise Team Manager

Job description

Accountabilities: Lead, coach, and manage a team of consultants, supporting utilization, performance, professional development, work-life balance, engagement, and retention. Conduct regular one-to-one meetings, performance conversations, career planning, and ongoing coaching while partnering with senior leadership on team development and resource allocation. Oversee key performance indicators including service revenue, billable hours, utilization, project performance, and other business metrics. Own and strengthen relationships with assigned clients through frequent communication with client teams and senior executives, acting as a trusted advisor and strategic point of contact. Ensure client projects, deliverables, and overall service experiences meet or exceed expectations, proactively addressing issues and maintaining strong satisfaction and retention. Coordinate with account managers and executives to understand client priorities, communicate project progress, and identify opportunities for additional services. Manage project revenue and budgets, ensuring engagements are appropriately scoped, commercially viable, and aligned with customer requirements. Support business development and pre-sales activities by qualifying opportunities, understanding requirements, preparing presentations and statements of work, developing pricing strategies, and helping close new engagements. Identify opportunities beyond current engagements and help expand service revenue within assigned accounts. Direct and steer day-to-day execution of client projects, ensuring delivery remains on time, within budget, and at the required quality level. Provide guidance to consulting teams on project issues, resource needs, and client challenges, escalating matters appropriately when required. Monitor project status, business metrics, timesheets, invoices, and delivery performance, providing regular updates to consulting leadership. Maintain expert-level knowledge of Sage X3 and/or Sage 500, relevant ERP solutions, add-on products, consulting methodologies, and applicable client-industry trends. Continuously identify ways to improve client solutions, team capabilities, operational processes, and service profitability. Requirements: Bachelor’s degree in computer science, information technology, quality assurance, or a related field; an advanced degree is preferred. 5+ years of experience working with technical applications or equivalent experience, supported by a strong understanding of consulting and process methodologies. Proven consulting background with experience delivering complex technical solutions within defined timelines and budgets. Demonstrated experience managing teams, schedules, resources, and project budgets. Strong project management skills, including prioritization, scope management, deadline management, and delivery oversight. Strong business acumen and the ability to connect technical solutions, governance, and consulting strategies to customer and business value. Understanding of client business drivers, financial analysis concepts such as ROI and TCO, and structured problem-solving. Demonstrated record of achieving agreed business objectives and performance against key metrics. Strong knowledge of Sage X3 and/or Sage 500, or the ability to quickly develop expert-level proficiency in these systems. Experience with Microsoft Excel, Word, PowerPoint, and other Microsoft 365 applications. Previous experience with pre-sales, account planning, statements of work, pricing, or business development is desirable. Ability to translate customer and business requirements into practical solutions and communicate their value effectively to clients. Understanding of corporate financial practices and principles, or the ability to develop this knowledge. Excellent communication, relationship-building, leadership, and negotiation skills. A client-first mindset, strong analytical abilities, integrity, accountability, and a collaborative approach. Ability to inspire, coach, and motivate consultants while building trust across clients, partners, and internal teams. Customer approval may be required for access to customer information, systems, and/or premises. Benefits: Base salary: $125,000–$165,000, depending on experience, education, skills, market factors, and other applicable considerations. Bonus eligibility in accordance with the applicable compensation plan. Health coverage: Medical, dental, and vision insurance. Health and wellness: Health Savings Account with company contribution, Flexible Spending Accounts, wellness programs, and Employee Assistance Program. Additional insurance: Life and AD&D, short- and long-term disability, accident, critical illness, and hospital indemnity coverage. Retirement: 401(k) plan with matching contribution. Paid time off: Starting at 15 days annually, accrued per pay period based on years of service. Paid holidays: 8 paid holidays per year, including one floating holiday. Financial and lifestyle benefits: Transportation and parking accounts, legal benefits, identity theft protection, and pet insurance. Work environment: Remote position based in the United States. Growth and leadership: Opportunities to develop consultants, influence client strategy, expand service revenue, and contribute to business growth. Inclusive workplace: Commitment to equitable hiring, collaboration, professional development, and a respectful work environment. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sage Enterprise Team Manager based in the United States. This leadership role combines people management, client success, project delivery, and commercial responsibility within a technology consulting environment.You’ll lead a team of service professionals while ensuring high-quality, profitable, and sustainable delivery across an assigned client portfolio.As a trusted client advisor, you’ll oversee relationships with senior stakeholders, drive satisfaction and retention, and identify opportunities for continued growth.You’ll also steer complex projects, balancing scope, budgets, resources, timelines, and business outcomes.The role calls for strong knowledge of enterprise applications, particularly Sage X3 and/or Sage 500, alongside sound consulting and business judgment.You’ll work closely with consulting and account leadership while coaching consultants and helping build a high-performing, engaged team.Success means delivering measurable client value while strengthening service revenue, team performance, and long-term customer relationships.