Sales Account Executive (Zoho)

Job description

***This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.*** Our client is a growing company focused on expanding its customer base through proactive sales outreach, product demonstrations, and relationship-driven selling. As the company continues to grow, they are seeking an experienced **Sales Account Executive (Zoho)** to generate opportunities, manage the sales pipeline, and convert qualified prospects into customers. ## Role Overview The **Sales Account Executive (Zoho)** will own the sales process from lead generation through close. This role is responsible for outbound prospecting, qualifying opportunities, conducting discovery and product demonstrations, managing follow-ups, maintaining an accurate CRM pipeline, and closing qualified deals. The ideal candidate is a proactive, results-oriented sales professional who can confidently engage prospects, understand their business needs, communicate product value, and maintain consistent follow-through throughout the sales cycle. ## Location **Fully Remote (Work from Home) |** 9:00 AM - 5:00 PM EST ## Key Responsibilities ### Lead Generation & Prospecting - Identify and generate new sales opportunities through proactive outbound prospecting. - Conduct cold calls, email outreach, and consistent follow-ups with prospective customers. - Research prospects to understand their businesses, potential needs, and buying opportunities. - Qualify leads based on fit, urgency, needs, and purchasing potential. - Maintain consistent prospecting activity to build a healthy pipeline of qualified opportunities. ### Discovery Calls & Product Demonstrations - Conduct discovery calls to understand prospect needs, challenges, and objectives. - Lead product demonstrations tailored to each prospect’s requirements. - Clearly communicate the company’s solutions, capabilities, and value proposition. - Answer questions and address concerns throughout the evaluation process. - Establish credibility and build trust with prospective customers and decision-makers. ### Pipeline & CRM Management - Manage leads and opportunities throughout the sales cycle using **Zoho CRM**. - Maintain accurate records of prospect conversations, opportunities, follow-ups, and next steps. - Ensure CRM information remains complete, organized, and current. - Track deal progression and proactively address stalled opportunities. - Maintain visibility into pipeline activity and sales forecasts. ### Follow-Up & Deal Closing - Maintain consistent follow-up after demos, discovery calls, and other prospect interactions. - Identify and address objections that may prevent prospects from moving forward. - Build relationships with relevant decision-makers throughout the sales process. - Negotiate and close qualified sales opportunities. - Ensure closed customers transition smoothly from sales into the onboarding process. ### Customer Relationship Management - Develop strong relationships with prospects and customers. - Use a consultative sales approach to understand customer goals and recommend appropriate solutions. - Gather prospect and customer feedback and communicate relevant insights to internal teams. - Maintain a professional and customer-focused experience throughout the sales journey. ## Qualifications ### Experience - **2+ years of experience** in sales, account management, business development, or a similar revenue-generating role. - Experience managing sales opportunities from lead generation through closing. - Proven experience with outbound prospecting, including cold calling and email outreach. - Experience conducting discovery calls and product demonstrations. - Experience managing and closing qualified sales opportunities. - Hands-on experience with **Zoho CRM** or a comparable CRM platform. ### Skills - Strong outbound prospecting and lead qualification capabilities. - Ability to conduct effective discovery conversations and uncover customer needs. - Strong product demonstration and presentation skills. - Ability to confidently handle objections and guide prospects toward purchasing decisions. - Strong negotiation and closing skills. - Excellent follow-up and pipeline management capabilities. - Strong CRM discipline with the ability to maintain accurate opportunity and activity data. - Ability to build rapport and credibility quickly with prospects and decision-makers. - Strong organizational skills with the ability to manage multiple active opportunities simultaneously. - Results-oriented approach with a focus on achieving sales and revenue targets. - Ability to work independently and take ownership of the complete sales process. ## What Success Looks Like - A consistent pipeline of qualified sales opportunities is generated through outbound prospecting. - Prospects are effectively qualified and moved through clearly defined sales stages. - Discovery calls and product demonstrations consistently move qualified opportunities forward. - Follow-ups are completed promptly and no viable opportunities are lost due to lack of communication. - Zoho CRM remains accurate, organized, and up to date. - Objections are handled effectively and qualified opportunities consistently convert into customers. - Sales activity contributes directly to achieving revenue and growth targets. - Customers receive a professional and consultative experience throughout the buying process. ## Opportunity This role offers the opportunity to take ownership of the complete sales process and directly contribute to company growth. The **Sales Account Executive (Zoho)** will gain hands-on ownership across prospecting, discovery, demonstrations, pipeline management, negotiation, and closing while building strong relationships with prospective customers. For a motivated sales professional who enjoys generating opportunities, running demos, and closing business, this role provides the opportunity to make a measurable impact on revenue growth. ### **Application Process:** ### To be considered for this role these steps need to be followed: - Fill in the application form - Record a video showcasing your skill sets