Sales Account Manager

Job description

**We are considering candidates throughout the US and Mexico. This role requires travel. Fluency in both English and Spanish is required.** We are seeking a driven and enthusiastic Sales Account Manager to help build enduring brands and shape the charcuterie category in the Mexican/South American market. This role is responsible for managing customer relationships, generating new business, and ensuring top-level service across foodservice and retail sectors. ### Duties/Responsibilities: - Maintain regular communication with existing customers to ensure satisfaction and identify growth opportunities. - Conduct and execute quarterly business reviews. - Onboard new retailers and distributors. - Generate leads via cold calling, email outreach, and trade show follow-up. - Manage wholesale inquiries and sales leads through the website. - Maintain accurate sales records and customer interaction history. - Collaborate with production, logistics, and customer service to ensure timely order fulfillment. - Monitor sales reports and performance metrics. - Create customer presentations using existing templates and reporting tools. - Provide product knowledge and samples to clients. - Manage calendar, record sales calls and meetings. - Submit timely travel and expense reports. - Represent the company at trade shows. - Manage brokers: set goals, lead training courses, conduct reviews, and address underperformance. ### Required Skills/Abilities: - Ability to speak fluent Spanish - Passion for food and the charcuterie industry. - Strong communication and relationship-building skills. - Self-starter with a success-driven mindset. - Highly organized with attention to detail. - Collaborative team player. - Willingness and ability to travel for client visits. ### Education and Experience: - Degree in Culinary Arts, Business, or related field. - 5–10 years of experience in sales or food manufacturing. - Proficiency in Microsoft Office Suite and Adobe. ### Working Conditions: - Standard office environment when not traveling. - Use of a laptop and mobile phone for communication and reporting. - Regular use of CRM and sales tracking software. - Occasional high-pressure situations to meet sales targets or resolve client issues. - Collaboration with cross-functional teams including marketing, logistics, and finance. - Adherence to company policies on safety, conduct, and confidentiality.