Sales Account Manager - Production Printing

Job description

JOB SUMMARY Manage and develop customer accounts to achieve sales targets, increase market share, and maintain long-term business relationships. Identify new business opportunities, prepare proposals, negotiate contracts, and ensure customer satisfaction while coordinating with internal teams to deliver effective solutions. DUTIES & RESPONSIBILITIES • Develop and maintain strong relationships with existing customers. • Identify and pursue new business opportunities. • Achieve assigned sales targets and KPIs. • Prepare quotations, proposals, and contracts. • Conduct customer visits, presentations, and product demonstrations. • Monitor market trends and competitor activities. • Coordinate with technical, service, and logistics teams to ensure customer satisfaction. • Prepare sales forecasts and periodic reports. • Follow up on payments and account receivables. • Ensure compliance with company policies and procedures. Education Bachelor's Degree in Business Administration, Marketing, Sales, or related field. Experience 2 – 3 years of experience in B2B sales or account management. Skills & Abilities • Strong sales and negotiation skills. • Excellent communication and presentation skills. • Customer relationship management. • Market analysis and business development. • Proficiency in CRM ACCOUNTABILITIES • Achieve annual sales revenue targets. • Increase profitability of assigned accounts. • Generate new business opportunities and revenue streams. • Improve gross margin performance. • Support collection of outstanding payments. • Maintain high customer satisfaction levels. • Develop and retain strategic customer relationships. • Ensure timely submission of sales reports and forecasts. • Enhance company brand awareness in the market. • Maintain accurate CRM and customer records. Established in 1982 as a leading Office Automation Solutions provider for the UAE and the wider region, GCG Enterprise Solutions is a turnkey tech solutions provider offering Print Solutions, IT Services, AV and Digital Transformation Solutions. Partnering with leading technology vendors, GCG creates bespoke solutions and services for key industry sectors.