Sales Accounts Specialist

Job description

ZEISS in India ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics. ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace. Further information at ZEISS India . Technical Sales specialist: Responsible for complete sales cycle in assigned territory Responsible for achieving sales objectives per territory and execution of set strategies. develop stretegies for account mapping and go to market strategy in close coordination with marketing and PASS team Lead and execute activities such as joint sales calls, sales workshop, product training, pipeline management etc. Developing & executing short term and long term business strategy for assigned territory Responsible for sales/orders through direct channel in assigned territory Responsible for proper participation in tenders in assigned territory To manage the ongoing day-to-day relationship with customers Prepare accurate monthly sales reports and forecasts Strong understanding of pipeline management and funnel metrics Ability to identify risks vs. opportunities and proactively suggest corrective actions Maintain high forecast accuracy (clear visibility on closures and slippages). Manage a portfolio of accounts to achieve long-term success Strong working knowledge of CRM platforms (e.g., Salesforce) Ensure 100% hygiene : timely updates of leads, opportunities, customer interactions, and pipeline stages Ability to analyze CRM data to derive insights (conversion rates, pipeline gaps, forecasting accuracy) Drive CRM adoption as a daily working tool , not just a reporting system Act as the point of contact and handle customers’ individual needs Generate new business using existing and potential customer networks and key opinion leaders Resolve conflicts and provide solutions to customers in a timely manner Report on the status of accounts and transactions Suggest actions to improve sales performance and identify opportunities for growth Have a close eye on competitor activities in the assigned territory Escalating customer related issue to HO in order to maintain smooth relationship with customersAct as the primary contact for assigned clients Negotiate contracts and close agreements to maximize profits Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful delivery of our solutions according to customer needs and objectives Handle complaints and solve problems to ensure customer satisfaction Coordinate with other departments to ensure consistency and satisfaction in sales process Education Bachelor's degree in Engineering, or Master in Physics or material Science or equivalent. MBA will be additional preference. Relevant certifications in sales or technology are a plus. Experience 5-6 years of experience in technical sales, pre-sales, solution consulting, business development, or account management. Experience selling B2B technology products, hardware and software Proven track record of achieving or exceeding sales targets. Technical Skills Strong understanding of technical products and solutions. Ability to understand customer technical requirements and recommend appropriate solutions. Experience with product demonstrations and technical presentations. Familiarity with CRM tools (Salesforce) Ability to prepare technical proposals, quotations, and solution documentation. Sales & Business Skills Strong consultative selling and negotiation skills. Excellent communication and presentation abilities. Ability to build and maintain long-term customer relationships. Experience managing the full sales cycle, from lead generation to closing. Strong analytical and problem-solving skills. Ability to identify customer pain points and translate them into business opportunities. Soft Skills Customer-focused mindset. Excellent interpersonal and relationship-building skills. Strong organizational and time management skills. Ability to work independently and collaboratively in a team environment. Adaptability and willingness to learn new technologies. Self-motivated with a results-oriented approach. Ability to manage multiple projects and priorities simultaneously. Additional Requirements Willingness to travel for client meetings, demonstrations, and industry events, if required. Valid driver's license (if the role involves regular travel). Proficiency in Microsoft Office (Excel, PowerPoint, Word) and virtual meeting platforms (Microsoft Teams, Zoom, Google Meet). Your ZEISS Recruiting Team: Sikcha Chhetri