Sales Administrator

Hellas Direct is a dynamic and innovative insurtech company dedicated to redefining insurance and making customers' lives better by providing them with personalised and affordable insurance solutions. We are looking for a meticulous Sales Administrator professional to help us provide an awesome experience to our partners by being the point of contact between the partners and the company and by keeping track of important data.What you will be doingYou will be part of our Business Development Team and communicate with brokers and clients via email or phone calls. More specifically, you will:· Function as a mediator between the partners and the company for any matters that may arise.· Assist brokers with system/process issues· Process changes requests after issuance (endorsements, cancellations, BM changes)· Coordinate with the Product Team regarding any platform issues that may occur.· Facilitates renewal processes with brokers· Provide policy copies, certificates and proof of insurance at the client’s requests· Handle the Broker’s portal administration.· Provide support via phone call for any inquiries regarding policies from customersWhat we are looking for· Basic knowledge of insurance distribution processes · Bachelor’s degree.· Fluent in English. · Excellent organizational skills. · Great attention to detail. · Tech-savvy. · Business-oriented. · Certificate of Completion of Initial Professional Training for Insurance and/or Reinsurance Distributors, Executive Manager Professional Category is considered a plus.Benefits· Monthly gross salary range is 6.500,00 to 12.000,00 RON (x12 months).· Medical Subscription.· Employee’s discount for car insurance.· 25 days of annual leave.· Meal voucher for each working day per month.

Hellas Direct is a dynamic and innovative insurtech company dedicated to redefining insurance and making customers' lives better by providing them with personalised and affordable insurance solutions. We are looking for a meticulous Sales Administrator professional to help us provide an awesome experience to our partners by being the point of contact between the partners and the company and by keeping track of important data.

What you will be doing

You will be part of our Business Development Team and communicate with brokers and clients via email or phone calls. More specifically, you will:

· Function as a mediator between the partners and the company for any matters that may arise.

· Assist brokers with system/process issues

· Process changes requests after issuance (endorsements, cancellations, BM changes)

· Coordinate with the Product Team regarding any platform issues that may occur.

· Facilitates renewal processes with brokers

· Provide policy copies, certificates and proof of insurance at the client’s requests

· Handle the Broker’s portal administration.

· Provide support via phone call for any inquiries regarding policies from customers

What we are looking for

· Basic knowledge of insurance distribution processes

· Bachelor’s degree.

· Fluent in English.

· Excellent organizational skills.

· Great attention to detail.

· Tech-savvy.

· Business-oriented.

· Certificate of Completion of Initial Professional Training for Insurance and/or Reinsurance Distributors, Executive Manager Professional Category is considered a plus.

Benefits

· Monthly gross salary range is 6.500,00 to 12.000,00 RON (x12 months).

· Medical Subscription.

· Employee’s discount for car insurance.

· 25 days of annual leave.

· Meal voucher for each working day per month.

Hellas Direct is a digital-first, full-stack insurance company, empowered by state-of-the-art technology and the use of advanced analytics. Backed by a roster of leading investors, including Portag3, IFC (a member of the World Bank), Endeavor Catalyst, former Goldman Sachs economist Lord O’Neill and private equity veteran Jon Moulton, we are on the path of continuous growth. Modelled after Amazon, we aim and are close to disrupting the insurance value chain by adopting a direct focus on operational excellence. We are also happy that The Financial Times has listed us for the 4th time as one of Europe’s 1,000 Fastest Growing Companies.

Hellas Direct is a digital-first, full-stack insurance company, empowered by state-of-the-art technology and the use of advanced analytics. Backed by a roster of leading investors, including Portag3, IFC (a member of the World Bank), Endeavor Catalyst, former Goldman Sachs economist Lord O’Neill and private equity veteran Jon Moulton, we are on the path of continuous growth. Modelled after Amazon, we aim and are close to disrupting the insurance value chain by adopting a direct focus on operational excellence. We are also happy that The Financial Times has listed us for the 4th time as one of Europe’s 1,000 Fastest Growing Companies.