Sales Administrator

Job description

Help our customers get the most out of Microsoft 365! Do you love to help people solve problems? To make sure that critical business tools run smoothly? To proactively engage with clients, and help them to understand how they can work more productively with technology? To shape the roadmap for tech within large organisations? Our managed services team help the biggest organisations in our region to get the most out of the latest Microsoft modern work technologies. We support clients using Microsoft Viva, Office 365, SharePoint Online, Teams, Power Platform and Copilot - with a range of reactive and proactive support offerings. Our team work hand in hand with our experienced consultants and our talented team of developers in Australia, NZ, Japan and SE Asia to fix problems, improve resiliency, deliver training, provide advice, and build solutions. Engage Squared is an award-winning, fast-growing company that believes in great workplace culture and investing in our people. We hire great people, work on interesting projects with amazing customers, and invest in our team; and we've just been named Microsoft's global Partner of the Year for Employee Experience (and their Australian Partner of the Year last year), and one of the best places to work in the Australian tech industry in the Australian Financial Review's BOSS Best Places to Work list. As a Microsoft Specialist Solutions Partner, we specialise in creating modern workplaces with Microsoft technologies; helping organisations to work better, together, faster. Our vision is to create a world where every employee has access to the tools, knowledge, and information that they need to enjoy work. Using modern work technologies, we can free employees from the friction of inefficient business processes, and fill gaps in knowledge or support from their team, leaders, and leadership, so that they are empowered to be productive. We have offices across Australia, NZ, Japan, and Indonesia. This role is open to anyone located in the Sydney We pride ourselves on being a fun, innovative and collaborative organisation that practices what we preach and delivers great customer results. What you'll do As the Sales Administrator, your role will be to provide administrative and operational support to the sales team, ensuring a seamless sales process from lead generation through to contract execution. This role is responsible for managing sales documentation, maintaining Hubspot, coordinating RFQ proposals and SOW's, supporting reporting activities for Microsoft funded engagements, and helping drive an exceptional client experience. You will be highly organised, detail-oriented, proactive, and enjoys working in a fast-paced, customer-focused environment. A typical day will look like: Provide day-to-day administrative support to the sales team. Assist with preparing proposals, quotes, statements of work, and sales presentations. Coordinate document reviews, approvals, and client signatures. Support the sales pipeline by tracking opportunities and following up on action items. Assist in preparing customer RFQ's, SOW contracts and commercial documentation Ensure the approvals and coordinate internal reviews with sales and delivery teams. Track response returns, initiation and execution Produce weekly and monthly sales activity reports. Support forecasting and pipeline reporting processes. Prepare meeting agendas, notes, and action items. What you’ll bring 2-4 year experience in a Sales Administrator, Sales Operations, Sales Coordinator role. Excellent organisational and time-management skills. Strong attention to detail and accuracy. Proficiency in Microsoft Office 365, including Excel, Word, PowerPoint, and Outlook. Experience using CRM platforms such as Dynamics 365, Salesforce, HubSpot, or similar. Strong written and verbal communication skills. Ability to manage multiple priorities and meet deadlines. Desirable Experience in IT, technology, consulting, or professional services environments. Knowledge of contract administration and proposal coordination. Experience with Microsoft Dynamics 365 Sales. Understanding of sales operations and reporting processes. We value inclusivity and diversity at Engage Squared. Research shows candidates from neurodiverse and underrepresented backgrounds often only apply for roles if they meet all the criteria. We like to make our hiring decisions based on a combination of aptitude and passion, not just experience, so if you’re keen to apply and need reasonable adjustments please let us know. We also encourage you to let us know the pronouns you use at any point during the recruitment process.