Sales Administrator (NL/EN speaker)

Job description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. About the role The TSM (Sales System) & Promotions Coordinator owns the accurate and timely set-up of annual trade terms and promotional activities in TSM, Haleon’s Sales System, and promotional volume forecasts for the mass market channel. All activities performed must be audit-ready, compliant, and delivered right-first-time. This is a cornerstone role, working cross-functionally with Finance, Supply Chain, and Net Revenue Management, and in close-knit with the Key Account Managers who are the primary stakeholders. The role sits in our Sales Administration Team, reporting to the Head of Sales Benelux. Key responsibilities 1. TSM, Haleon’s Sales System Translate commercial agreements into TSM (annual terms + promos): work closely with the Key Account Managers to convert negotiated customer trade terms and promotional mechanics into accurate, complete TSM configuration (products, customers, dates, volumes, discounts/rebates). Maintain annual trade terms and pricing conditions: Create and maintain on-invoice and deferred rebates linked to annual agreements in TSM (Annual Trade Agreement status; set to “not in forecast” where required); Check, control and set up standard and promotional price conditions; Maintain tracking files and ensure data is consistent across TSM and supporting documentation. Set up and manage promotional operations end-to-end in TSM: Create promotional operations in TSM (products, volumes, terms, dates, customers); Manage ongoing changes (case/box configuration, promotional %, dates, volumes, forecasts, NIP, etc.); Progress and monitor workflow statuses and approvals; Move promotions to “Request Approval” once customer validation is confirmed; Update in TSM the volume of products agreed with the Key Account Managers against actual volumes ordered by the customers. 2. Promotions Forecast and Internal Collaboration Forecast: Help Key Account Managers determine the right volume of products that will be needed throughout the promotional activities per commercial agreements, and track targets vs actuals and update TSM as required. Finance/Customer Service coordination and billing support: Provide set-up for Finance for annual rebates using files by product and customer; In partnership with Supply Chain, provide support on the forecast and help Customer Service on litigations, pricing, orders, and re-invoicing. What will make you successful? Comfortable with repetitive, detailed work and frequent changes. Ability to learn fast and become a TSM Super User, highly recognized by internal stakeholders. Accurate, timely reporting and TSM updates. Strong internal cross-functional collaboration and trust. Sustain a fast-paced environment. About You Bachelor's degree (HBO) preferred, or MBO with relevant experience Experience in a trade terms / promotions / pricing environment (FMCG, consumer health, retail, or similar) supporting Sales Hands-on experience with a pricing system (TSM or similar) and working with high-volume set-up Strong Excel skills (lookups, pivots, structured files; confidence handling large datasets) with a data accuracy & control mindset. Process disciplined, running standard routines (weekly/monthly) and keep trackers clean and updated. Proven stakeholders management skills. Fluent in English and Dutch. IMPORTANT: To support culture, belonging, collaboration, and performance, Haleon currently has a 2-day per week in office mandate as a minimum standard. Office presence will be increased to 3-day per week from 1 January 2027. Should an offer be issued and accepted by the candidate, they accept to comply with the office mandate and understand the reason behind it. EUR 41,519.00 - EUR 57,088.90 The salary range for this position is indicative and provided as a guide. The final offer may vary depending on factors including relevant experience, skills, qualifications, and internal equity considerations. Further details regarding the total reward and benefits package will be shared during the recruitment process. Salary ranges may vary by location in line with local market conditions and applicable pay transparency regulations. Compensation information is shared for the primary location of this role. Where the position is advertised with additional locations the compensation range will be discussed during the recruiting process. Job Posting End Date 2026-09-05 Equal Opportunities Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions. Adjustment or Accommodations Request If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. Note to candidates The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.