About our clientEstablished in 1950, our client is the pioneer of premium all-inclusive holidays. They have been continuously innovating over the last 70 years and now offer close to 80 ski and sun resorts across Europe, Asia, Africa, America and the Caribbean as well as a luxury all-inclusive cruise offering. Our client offers a new way of experiencing holidays in its upscale friendly and multicultural resorts. Their success comes from the strong commitment to exceed customers’ expectations and deliver an unforgettable experience.About client's Business Unit Our client's management model separates Resorts from Markets. In this position, you will belong to the EAF Markets, which handles sales in Europe, Africa, and France in over ten countries. Job overview:As a Travel Experience Designer, you will be responsible for: Assisting agents to make their own bookings on the Travel Agent website, as well as book. Contributing with your expertise to achieve sales objectives and customer satisfaction. Main missions:1) Be a key player in customer considerationWelcome your client with a premium posture Create a personalized and lasting relationship with clients, proactively accompanying them throughout the sales process Ensure the follow-up and the satisfaction of Clients 2) Create a customized travel experienceCollect / understand expectations and motivations of Clients Make recommendations to create a tailor-made trip Enhance destinations, products and the overall guest experience 3) Develop business activityDevelop your turnover by recruiting and retaining Clients as well as selling additional services Identify business opportunities of Clients (M & E, Partnership, Sponsorship, Influencer, Recommendation) Update and follow the commercial data (customer file, data catching, complaint tracking) RequirementsGood knowledge of travel and the tourism industryDutch mandatory, French is a plusExcellent customer service skills Passionate about travel Team player Customer oriented, argumentative skills, oral and written communication skillsWhy you should join them: Our client has 5 values: kindness, multiculturalism, responsibility, freedom and pioneering spirit. Like G.O.'s and G.E.'s around the world, our client also shares a distinctive company spirit: being professional and festive, a unique state of mind and a lifestyle that unites all their team members. The company spirit is about accomplishment while living a unique experience. If you are open-minded, a team player, and have an entrepreneurial spirit, you should apply! Job Type: Permanent, 38h/week including some SaturdaysLocation: Antwerp, Belgium
About our client
Established in 1950, our client is the pioneer of premium all-inclusive holidays. They have been continuously innovating over the last 70 years and now offer close to 80 ski and sun resorts across Europe, Asia, Africa, America and the Caribbean as well as a luxury all-inclusive cruise offering. Our client offers a new way of experiencing holidays in its upscale friendly and multicultural resorts. Their success comes from the strong commitment to exceed customers’ expectations and deliver an unforgettable experience.
About client's Business Unit
Our client's management model separates Resorts from Markets. In this position, you will belong to the EAF Markets, which handles sales in Europe, Africa, and France in over ten countries.
Job overview:
As a Travel Experience Designer, you will be responsible for:
- Assisting agents to make their own bookings on the Travel Agent website, as well as book.
- Contributing with your expertise to achieve sales objectives and customer satisfaction.
Main missions:
1) Be a key player in customer consideration
- Welcome your client with a premium posture
- Create a personalized and lasting relationship with clients, proactively accompanying them throughout the sales process
- Ensure the follow-up and the satisfaction of Clients
2) Create a customized travel experience
- Collect / understand expectations and motivations of Clients
- Make recommendations to create a tailor-made trip
- Enhance destinations, products and the overall guest experience
3) Develop business activity
- Develop your turnover by recruiting and retaining Clients as well as selling additional services
- Identify business opportunities of Clients (M & E, Partnership, Sponsorship, Influencer, Recommendation)
- Update and follow the commercial data (customer file, data catching, complaint tracking)
Requirements
- Good knowledge of travel and the tourism industry
- Dutch mandatory, French is a plus
- Excellent customer service skills
- Passionate about travel
- Team player
- Customer oriented, argumentative skills, oral and written communication skills
Why you should join them:
Our client has 5 values: kindness, multiculturalism, responsibility, freedom and pioneering spirit. Like G.O.'s and G.E.'s around the world, our client also shares a distinctive company spirit: being professional and festive, a unique state of mind and a lifestyle that unites all their team members.
The company spirit is about accomplishment while living a unique experience.
If you are open-minded, a team player, and have an entrepreneurial spirit, you should apply!
Job Type: Permanent, 38h/week including some Saturdays
Location: Antwerp, Belgium
Avomind is a go to firm to hire commercial, strategy and analytics & insights talent globally.Our global network - serviced from Berlin, London, Barcelona, Miami, Jakarta and Singapore is built up of partnerships with >200 leading academic institutions; 25 leading MBA programs and 45 tech institutions.We provide our clients with unlimited access to our network and offer custom recruitment; embedded hiring and talent branding services.Speed is our care value - do expect a first project input within 24 hours. 75% of the hired candidates are part of the 1st week’s batch, that we would deliver on a project.
Avomind is a go to firm to hire commercial, strategy and analytics & insights talent globally.
Our global network - serviced from Berlin, London, Barcelona, Miami, Jakarta and Singapore is built up of partnerships with >200 leading academic institutions; 25 leading MBA programs and 45 tech institutions.
We provide our clients with unlimited access to our network and offer custom recruitment; embedded hiring and talent branding services.
Speed is our care value - do expect a first project input within 24 hours. 75% of the hired candidates are part of the 1st week’s batch, that we would deliver on a project.
