Sales and Marketing Executive, Residences – North America

Job description

Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand. Key Responsibilities Sales & Lead Management • Manage, track, and document inbound and outbound leads and referrals. • Coordinate timely prospect follow-up and maintain accurate records of client activity and next steps. • Support Sales Directors with presentations, appointments, NDAs, client correspondence, and other sales-related requests. • Maintain current property information, pricing, availability, presentations, and sales materials. • Support residential showings and on-property sales activity as required. CRM & Database Management • Maintain accurate lead, opportunity, and owner records within Salesforce. • Monitor pipeline activity, follow-up requirements, and outstanding actions. • Prepare Salesforce reports and support ongoing database improvements. • Maintain consistency of owner and prospect information across internal systems. • Organize and maintain sales documentation across shared platforms. Reporting & Administration • Prepare weekly and monthly sales reports, pipeline updates, developer activity reports, and management presentations. • Coordinate sales meetings, agendas, presentations, follow-up materials, and internal communications. • Support scheduling, travel coordination, and monthly expense reporting. • Maintain organized sales files and administrative records. Sales & Marketing Support • Coordinate with Marketing and Sales Directors on prospect lists, mail merges, EDMs, and client outreach. • Prepare client-facing links, presentations, and follow-up communications. • Maintain communication with hotel and property teams regarding prospective residence buyers and on-property inquiries. • Support client events, presentations, and broker coordination as required. Brokerage & Compliance • Support brokerage administration, licensing, registrations, continuing education, and regulatory requirements. • Assist with onboarding and registration of new sales associates. • Maintain residential listings and monitor accuracy, expiration dates, and continuity across listing platforms. • Prepare buyer and seller closing statements for resale transactions as required. Team Coordination • Work closely with Sales Directors, property teams, developers, Marketing, Finance, and other internal stakeholders. • Participate in regular sales, property, and developer meetings. • Coordinate internal administrative requirements to support the efficient operation of the residential sales function. Qualifications & Experience Required • Proven experience in sales coordination, executive support, luxury real estate, hospitality, or a related field. • Strong organizational, administrative, and time-management skills. • Excellent written and verbal communication skills. • Experience with Salesforce or a comparable CRM platform. • Proficiency in Microsoft Office and related business applications. • Experience within luxury residential real estate or branded residences preferred. Leadership & Personal Attributes • High level of attention to detail and the ability to manage multiple priorities. • Professional, discreet, responsive, and comfortable working with high-net-worth and international clientele. • Able to collaborate effectively across global teams in a fast-paced luxury environment. Work Schedul