Sales and Technical Support Specialist

Job description

About the role The person in this position is responsible for maintaining and further developing sales to selected customers in the Polish territory. The responsibilities include active and direct commercial and technical activities to achieve assigned business goals. This role is open to all qualified professionals. Key Responsibilities This is a hybrid position requiring frequent travel. The core duties include: Act as a subject matter expert capable of analyzing and quickly resolving problematic sales and technical issues via email and telephone contact. Collaborate with the sales team to develop and maintain relationships with current and potential clients, identifying business needs and providing technical product information. Conduct frequent client visits for product training, consultations, and advisory support regarding the selection and execution of adhesive materials. Educate end-users and converters, promoting and selling products to customers and end-users where applicable. Identify appropriate solutions to meet customer requirements and recommend corrective actions for recurring product complaints in cooperation with the claims team. Qualifications Required Higher education degree with a minimum of 6 years of experience related to technical business support. Fluent knowledge of Polish and English, both spoken and written mandatory; knowledge of the Russian language will be an added advantage. Technical knowledge in the field of materials, printing methods, applied solutions, and long-term project management. Skills you need to succeed Proven ability to build lasting relationships with customers, identify their underlying business needs, and effectively communicate across all levels of management. Creativity and resourcefulness in solving complex problems under time pressure, with the ability to work effectively both independently and in a group. What we offer What We Offer Here's a glimpse of the great benefits you can expect: - Robust Compensation & Benefits: Enjoy Health and Life insurance, Medical Care, Employee Capital Plans, Transportation allowance 200 PLN, Lunch Card (220 PLN), remote work allowance. - Holistic Well-being: Access MyBenefit (Multisport) 126 PLN per month, access to LYRA Wellbeing (psychological, legal, financial help), and our mental health initiatives. - Continuous Development: Benefit from individual development plans and internal trainings. - Flexible & Supportive Environment: We offer flexible work arrangements, on-site amenities (cafeterias, chill-out rooms, sports facilities), employee parking. - Community Involvement: Engage in volunteer activities with local non-profits. To help us process your application quickly, please upload your CV in either PDF or Word format. We also kindly ask that you submit your resume in the same language as this job posting. Why join Avery Dennison We are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees worldwide. As a science and innovation company, we believe that diverse teams are stronger teams. We are committed to fostering a culture of curiosity and courage, where you can grow your career with a company that has innovation in its DNA. Founded on creating real-world impact to enable a better future, we strive to provide an open, collaborative culture where diversity of thought is encouraged and respected. Hear from our employees about what it's like working at Avery Dennison. Learn more at . At Avery Dennison, we work with the biggest brands in the FMCG, apparel, automotive, and pharma industries. Our Brwinow location, founded in 1996, is a collaborative and dynamic environment that supports our Label and Packaging Materials Group division and employs approximately 120 talented individuals. Key functions at this site include Operations, Sales, Customer Service, various support functions, offering diverse career paths and opportunities for growth. Equal Opportunity Employer Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status. If you are unable to use our online application process due to a disability, please contact us to request an accommodation at . In the EMEA region, we foster an inclusive culture through active Employee Resource Groups (ERGs) like Elevate, Unite, and our Mental Health group. Please visit our DE&I page to learn more about our Diversity, Equity & Inclusion approach. Pay Transparency Statement The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate’s relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. Salary Range: 92120 - 147392 PLN