Sales Associate

Job description

The A&M Mission: We’re more than just a jewellery brand, we’re on a mission to revolutionise the jewellery experience Our Values & Culture: At A&M, our values aren’t just words - they’re the heartbeat of how we show up, every single day. Grow Together. Celebrate Each Other. Break All Boundaries. We're a company fuelled by growth, recognition, and pushing beyond the expected. We move fast, think big, and believe that progress is a shared journey. We champion one another’s wins and show up with support when it counts - because when one of us grows, we all do. If you’re inspired by collaboration, driven by curiosity, and energised by celebrating others, you’ll thrive here at A&M. Location: Williamsburg, NYC. Hours: Part-Time. Salary & Benefits: $17 p/h + 1% commission + 75% tips. See more on our benefits here . Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here . This Autumn, we'll be opening our doors to a brand new playground for jewellery lovers in the heart of Williamsburg, New York! Community is at the heart of our mission, and we're looking for a passionate team to help bring this exciting new space to life, hosting from the heart and creating unforgettable experiences. The Sales Associate Mission: To create memorable moments through genuine connection, intentional service and authentic presence, inspiring curiosity and creativity, whilst radiating warmth and shaping experiences that go beyond styling to build community and a true sense of belonging. How you'll drive success: Host from the heart and lead every interaction with warmth, intention, presence and authenticity, creating meaningful experiences that leave a lasting impression Build genuine connections with customers, offering advice and styling guidance with empathy and care Create memorable and inspiring moments that align with our experiential retail pillars of Community and Connection, Memorable Moments, and Inspiration and Innovation Bring curiosity and creativity to everything you do, finding new ways to inspire meaningful experiences for our customers. Radiate positivity and enthusiasm, uplifting both customers and your team Take ownership of each experience, noticing the small details, leaning in fully and shaping moments that matter Share your knowledge of products and materials with confidence, while maintaining a self-led learning mindset Act as a true brand ambassador, championing our values, driving loyalty through our CRM programme and connecting meaningfully with your local community Collaborate with your team to ensure the continued success of the store, living our mission and supporting one another What you'll need to thrive: A values champion and brand ambassador, with a deep connection to our mission and a natural desire to lead with warmth, presence and authenticity Retail experience and a strong passion for people and customer experience, with a genuine curiosity to notice the small things and create meaningful moments The ability to inspire through positivity and enthusiasm, uplifting those around you and making every interaction authentic Strong communication and collaboration skills, able to be adaptable and respond effectively to change The Interview Process and Candidate Experience Life Story & Values - a 20 min video call with our Talent Team for us to get know each other better, asking questions inspired by our three core values In-Store Experience Interview - a chance for you to experience life as a Stylist in an A&M store with one of our Store Managers Feedback: We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.