Sales Associate Japan

Job description

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role The Sales Associate will support our regional Account Executives on our top-tier customers within Japan. They will manage transactional sales activity, support renewals, and contribute to overall account growth. The role plays a key part in delivering an excellent customer experience while ensuring opportunities are proactively identified, progressed, and closed. This is an excellent opportunity for someone early in their sales career who is passionate about customer engagement, commercial growth, and developing enterprise sales skills within the telecommunications industry. What you will do Partner with the Account Executive (AE) to support the management and growth of assigned strategic accounts. Act as a day-to-day contact for transactional sales activities within assigned customers. Assist in executing the account strategy and identifying opportunities for expansion. Own and manage transactional sales opportunities within assigned accounts. Proactively identify customer needs and position relevant telecommunications solutions. Progress opportunities through the sales cycle in collaboration with the AE and internal teams. Manage the sales side of contract renewals, including preparing renewal proposals and engaging with customers. Ensure renewals are proactively managed to secure retention and identify upsell opportunities in partnership with the Account Executive. Work with internal teams to ensure timely and accurate renewal execution. Join customer meetings alongside Account Executives to support relationship development and opportunity progression. Support customer satisfaction initiatives and help address commercial queries. What we're looking for Must haves Business level Japanese and English skill Some sales, account management, or customer-facing experience (B2B preferred but not essential). Strong communication and interpersonal skills. Passion for delivering an excellent customer experience. Ability to manage multiple opportunities and priorities simultaneously. Good stakeholder management and collaboration skills. Commercial mindset with an interest in developing a career in sales. Nice to have Experience in telecommunications, technology, or B2B services. Familiarity with CRM systems (e.g. Salesforce). Experience supporting renewals or transactional sales cycles. What we offer you: Looking to make a mark? At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most recently we have: Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages . Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.