Sales Associate - San Diego Harley-Davidson

Job description

The vehicle salesperson is responsible for selling vehicles and meeting dealership gross profit, volume and customer satisfaction standards. This position includes four broad areas of activity: personal work habits, prospecting, selling, and follow-up. Income potential between $50 - 95K annually. Duties and Responsibilities: Realize that business is built on customer satisfaction and devote himself/herself to guarantee satisfaction of customers. Determine each customer’s vehicle needs by asking questions and listening. Demonstrate vehicles (includes test drives). Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle’s operating features, warranty, and paperwork, and it lays the foundation for customer loyalty. Establish personal income goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals. Report to the vehicle Sales Manager regarding objectives, planned activities, reviews, and analyses. Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers. Work with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule. Attend sales meetings and training offered by the dealership and the manufacturer. Maintain a prospect development system. Maintain an owner follow-up system that encourages repeat and referral business. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively. Understand the terminology of the automobile business and keep abreast of technological changes in the product. Know and understand equity and values and be able to explain depreciation to the customer. Know and understand the federal, state, and local laws which govern retail auto sales. Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department. Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. Qualifications Qualifications: High school diploma or the equivalent. Ability to read and comprehend instructions and information. Valid in-state driver’s license with motorcycle endorsement / must be able to obtain upon hire. Professional personal appearance. Excellent communication skills. Ability to sell a minimum quota according to dealership standards. All applicants must be authorized to work in the USA. All applicants must perform duties and responsibilities in a safe manner. All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver's license. Perks & Benefits: Medical, Dental & Vision Insurance 401(k) with Company Match Paid Time Off, Increases with Tenure Closed on Thanksgiving & Christmas Employee Pricing on Vehicles, Parts & Service Free & Discounted Gym Memberships Travel Discounts on Hotels, Flights & Rentals OEM Certification & Paid Manufacturer Training Opportunities Career Growth within a Fortune 500 Company All your information will be kept confidential according to EEO guidelines. San Diego Harley-Davidson® is known for its year-round perfect weather, diverse scenic routes, and large motorcycle community, which is optimal for our Harley-Riders and Motorcycle Enthusiasts! We have a large selection of New and Pre-owned Harley-Davidson® bikes, experienced technicians, and a fully stocked MotorClothes® Department.